Step 1. Register

Register once for all future health and wellbeing services.

Register now

Step 2. Make an appointment


Contact the health service at your campus to make an appointment with a nurse, doctor (GP), psychiatrist or psychologist.

 You don't always need an appointment to see the campus nurse during opening hours, but you need an appointment to see a GP.


To access counselling, call our team on +61 3 9214 8483 to discuss your options.  

You will need to complete the triage process before your first appointment, which lasts around 20 minutes. This time will allow you to discuss your situation and needs.

Triage sessions are available by appointment 9.30am to 4.30pm, Monday to Friday and are filled on a first come, first served basis.

You can book a triage appointment online. This appointment will be at Hawthorn campus or by telephone. If there are no times available, call the clinic to discuss.

Open Universities Australia (OUA) students may access Swinburne counselling services but also have access to OUA's dedicated counselling service.

What you need to bring to appointments

In preparation for your appointment, you will need to bring along the following items:

  • student ID (or photo ID if you're not a student) 
  • Medicare card or OSHC health insurance details 
  • Centrelink Health Care Card if you have one.  

To cancel or reschedule, please contact us directly prior to your appointment time, cancellation fees apply.

Free digital mental health support from SilverCloud Health

SilverCloud Health is a leading digital mental health and wellbeing platform providing evidence-based, confidential and judgement-free support. It is intended to complement the care you already receive from your GP or mental health provider.

With SilverCloud Health’s tailored programs, you can learn techniques to train your mind to overcome the symptoms of low mood, anxiety or depression, improve sleep and help manage stress. As a Swinburne student, you can access the platform for free.

Head to SilverCloud Health's website and enter code SUT-300 when you sign up.

SilverCloud Health also produces a series of podcasts with useful topics, such as achieving balance in your life, digital mental health for young people, men's mental health, money worries and more.

This initiative has been made possible by funding from the Victorian Government through the Study Melbourne International Education Resilience Fund.

Want to access to Swinburne's medical, counselling or psychological services?

Get started by completing a health and wellbeing registration form so you can schedule all future appointments.

Register here