Step 1. Register
Register once for all future health and wellbeing services.
Step 2. Make an appointment
Contact the health service at your campus to make an appointment with a nurse, doctor (GP), psychiatrist or psychologist.
Note: You don't always need an appointment to see the campus nurse during opening hours, but you need an appointment to see a GP.
To access counselling call our team on +61 3 9214 8483 to discuss your options.
You will need to complete the triage process before your first appointment, which lasts around 20 minutes. This time will allow you to discuss your situation and needs.
Triage sessions are available by appointment 9.30am–4.30pm, Monday to Friday and are filled on a first come, first served basis.
You can book a triage appointment online. This appointment will be at Hawthorn Campus or by telephone. If there are no times available, call the clinic to discuss.
Open Universities Australia (OUA) students may access Swinburne counselling services but also have access to OUA's dedicated counselling service.
What you need to bring to appointments
In preparation for your appointment, you will need to bring along the following items:
- student ID (or photo ID if you're not a student)
- Medicare card or OSHC health insurance details
- Centrelink Health Care Card if you have one.
To cancel or reschedule, please contact us directly prior to your appointment time, cancellation fees apply.