Overview

Improve your written communication with our one-day Business Writing Skills short course and get your message across with ease, speed, precision and clarity.

Writing in the workplace is now ubiquitous and an unavoidable part of professional life. From constant emails, to high-profile presentations, business plans, and social media, our written content is a direct reflection on us.

This short course will present you with the tools for effective business writing helping you to: organise your thoughts, choose the right tone and cut the 'waffle'.

Who should attend

This course is suitable for any professional who wants to improve their writing in the workplace. This includes: reports, presentations, documents, business cases, emails and other correspondence.

Skills you’ll learn

  • Writing in the business context.
  • Communication skills.
  • Editing and proof reading.

Learning outcomes

  • Discover techniques to shift your self-perception and confidence. • Understand basic methods to control the impact of your emotions.
  • Identify communication styles and how to respond appropriately.
  • Learn assertiveness skills and techniques.
  • Communicate with greater effectiveness and clarity in the moment.
  • Improve your listening skills and ability to understand others' needs.
  • Identify causes of conflict and learn strategies to manage conflict.

About your instructor

  • head shot of Kathy Papafotiou

    Kathy Papafotiou

    Kathy Papafotiou has a dynamic presenting style and 20 years of broad industry experience she applies to consulting, facilitating, and coaching.
  • “[The facilitator] was extremely engaging, she has a great energy to her and did a great job at engaging the cohort. I enjoyed using a range of platforms to engage with each other through visual, verbal, and written formats as it helped to create an engaging experience. I not only learnt new skills but also built upon my existing ones. The entire experience was extremely well organised. Studying in the Live Online format with other learning peers helped create an engaging experience where we could all interact and learn from each other.”

    Jenna , Business Writing Skills

Why Swinburne?

Delivered by facilitators who are industry experts

Participant course training manual

Live Online delivery allows you to do the course from anywhere

Access to our team of Customer Development Advisors

Upcoming dates
Day(s)
Time
Business Writing Skills
Day(s)
7 March 2024
Time
09:15 AM - 04:00 PM
Business Writing Skills
Day(s)
29 April 2024
Time
09:15 AM - 04:00 PM
Business Writing Skills
Day(s)
29 May 2024
Time
09:15 AM - 04:00 PM
Business Writing Skills
Day(s)
8 July 2024
Time
09:15 AM - 04:00 PM
Business Writing Skills
Day(s)
14 August 2024
Time
09:15 AM - 04:00 PM
Business Writing Skills
Day(s)
25 September 2024
Time
09:15 AM - 04:00 PM
Business Writing Skills
Day(s)
4 November 2024
Time
09:15 AM - 04:00 PM
Business Writing Skills
Day(s)
9 December 2024
Time
09:15 AM - 04:00 PM

Download brochure

Download this document as a quick outline of the short course that can be printed and presented to your employer.
Live Online Delivery

Our Live Online delivery

Our Live Online delivery is a dynamic, engaging and interactive way to learn remotely. It’s just like face-to-face but with the added benefits of digital technology. Your facilitator will present in real-time, and you will be able to participate in group discussions and collaborate on exercises and group activities using our interactive platforms.

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