Negotiation Skills
We're constantly negotiating in our lives, whether it's in our personal relationships, making sales or working with our colleagues. Fortunately, good negotiation is a skill you can learn.
Negotiation Skills will give you practical techniques you can practise to become an effective negotiator. It will show you how to utilise your strengths, successfully offset your weaknesses and increase your overall power in any negotiation. These skills will save you significant time, money and effort in achieving your goals. Negotiation is about achieving positive outcomes while maintaining relationships.
Who should attend?
Anyone who would like to develop a deeper understanding of human behaviour in the context of negotiations and an improved ability to identify effective communication strategies to achieve business objectives.
Duration
1 day
Fees*
Victoria: $720
Tasmania: $495
(unless stated, Swinburne Professional courses do not attract GST)
Swinburne Professional
This course is delivered by Swinburne Professional. Our courses enable you to move forward in your career with the confidence that comes from knowing your skills are in demand.
“Our facilitator was fabulous, funny, entertaining and extremely knowledgeable, and very keen to educate and help. A great course"
Participant
Negotiation Skills
Course details
- Course delivery, learning objectives and benefits.
Learning objectives
- Increase your confidence as a negotiator
- Tips on how to practise so you are 'match fit' for the more important negotiations in your work
- The elements of successful negotiation
- Systematic approach to negotiation planning
- The importance of positioning and how to strategically build your positioning power
- Effective communication strategies
- The power of words and the art of diplomacy
- Common errors in negotiation
- How to generate options that create financial returns and value for all players
- Improving relationships within negotiations
- Knowing how to manage your emotions in negotiation
- Neutralise difficult negotiations and their tactics
- Maintaining control of your negotiation strategy
- Learn when to walk away
- Closing the deal
- The art of strategy in negotiation
Benefits
Course inclusions
- Participant course training manual
- Access to Customer Development Advisors to discuss further study options - to book an appointment call 1800 633 560
- Convenient Hawthorn, Melbourne location
Dates and registration
- Dates and registration information.
Option 1 - Register and pay online
Register and pay online via Credit Card. Please note that we accept Visa and Mastercard only.
Option 2 - Register and request an invoice
Use the below form if you would like us to invoice your organisation. If you want to book into courses and pay by credit card, then please use Option 1 above.
Download and complete this form and return it to us by post or email.
Registration process
Course downloads
- Timetables, course brochures and further information.
Quarterly Course Calendar Victoria
Timetables for this and all other short courses for the current quarter.
Facilitators
- Facilitator information.
Be taught by our team of facilitators who are experienced, academically qualified and passionate about excellence in professional practice. Find out more about our facilitators here.
Find out more
Make an enquiry
Make an enquiry
Training Organisation Identifier (TOID): 3059