Negotiation Skills
We negotiate every single day. When our participants walk into this classroom with the aim of learning how to negotiate effectively, they’re usually thinking of big discussions and projects with a lot at stake.
Most of our participants don’t think they do much negotiating but by mid-morning they realise that they truly do negotiate every day.
From being assertive with their own managers as they manage their workloads, to negotiating with external suppliers and saying ‘yes’ or ‘no’ to attending meetings, everyday negotiation is often forgotten.
This one-day negotiation skills course teaches participants how to negotiate for both the big and little outcomes. Participants come away with increased confidence, clarity of their negotiation purpose, and a framework to manage their future negotiations.
Many people don’t know where to start, and think they negotiate badly. This course gives you a framework with goals and objectives, a place to start, and the vigour to know that your negotiations are as strong as possible.
Who should attend?
This course is suitable for a wide range of participants with varying skill levels and sectors. The common ground is that participants are seeking to understand human behaviour when it comes to negotiating and improve their communication strategies to achieve their objectives.
Duration
1 day
Study modes
Face-to-face, Live online
Fees*
$750
(unless stated, Swinburne Professional courses do not attract GST)
“Our facilitator was fabulous, funny, entertaining and extremely knowledgeable, and very keen to educate and help. A great course"
Participant
Negotiation Skills

Short Course Outline - Negotiation Skills
Download this course brochure for more information about the short course. This can also be given to your employer to pitch for funding or support of your program.
Swinburne Live Online Short Courses and Qualifications
Our Live Online training is delivered to you live, providing similar interactions as face to face training with the benefits of remote access. The training is delivered through video conferencing and discussion board platforms. Workshops are broken into interactive video sessions, including presentations and distribution of materials and discussion board based activities.
Our Live Online delivery
Our Live Online delivery is a dynamic, engaging and interactive way to learn remotely. It’s just like face to face but with the added benefits of digital technology. Your facilitator will present in real-time, and you will be able to participate in group discussions and collaborate on exercises and group activities using our interactive platforms.
Course details
- Course delivery, learning objectives and benefits.
Course delivery
In this one-day short course, you gain a framework for the perfect negotiation. You’ll learn how to remove emotions from the process, when to walk away, how to close the deal, common errors to avoid, and a range of planning and communication skills that will take your negotiations to the next level.
Learning objectives
You will learn the skills to:
- Identify the power of words and the art of strategy and diplomacy in negotiation.
- Identify common errors in negotiation.
- Close the deal.
- Neutralise difficult negotiations and their tactics.
- Maintain control of your negotiation strategy.
- Build your confidence as a negotiator.
- Practice your negotiation skills.
- Apply the elements of successful negotiation.
- Systematically approach negotiation planning.
- Position and strategically build your positioning power.
Benefits
- Gain confidence in your ability to negotiate arrangements of all sizes.
- Be able to communicate effectively among your colleagues.
- Be goals-oriented about your negotiations, with clarity around approaches.
- Enjoy having a negotiation framework that supports your discussions.
- Receive a participant course training manual to take with you.
Course inclusions
- Participant course training manual
- Access to Customer Development Advisors to discuss further study options - to book an appointment call 1800 633 560
- Convenient Hawthorn, Melbourne location
- New Live Online delivery allows you to do the course from anywhere in the country
- Live online delivery available in the following states and territories – Adelaide, Brisbane, Canberra, Darwin, Melbourne, Perth, Sydney, Tasmania.
Course downloads
- Timetables, course brochures and further information.
Quarterly Course Calendar Australia
Timetables for this and all other short courses for the current quarter.
Short Course Overview - Negotiation Skills
Download this document as a quick outline of the short course that can be printed and presented to your employer.
Facilitators
- Facilitator information.
Be taught by our team of facilitators who are experienced, academically qualified and passionate about excellence in professional practice. Find out more about our facilitators here.
Find out more
Make an enquiry
Make an enquiry
Training Organisation Identifier (TOID): 3059