Negotiation Skills

This course is not available to international students.
Short course Hawthorn, Online Send me a link to this course

We negotiate every single day. When our participants walk into this classroom with the aim of learning how to negotiate effectively, they’re usually thinking of big discussions and projects with a lot at stake.

Most of our participants don’t think they do much negotiating but by mid-morning they realise that they truly do negotiate every day.

From being assertive with their own managers as they manage their workloads, to negotiating with external suppliers and saying ‘yes’ or ‘no’ to attending meetings, everyday negotiation is often forgotten.

This one-day negotiation skills course teaches participants how to negotiate for both the big and little outcomes. Participants come away with increased confidence, clarity of their negotiation purpose, and a framework to manage their future negotiations.

Many people don’t know where to start, and think they negotiate badly. This course gives you a framework with goals and objectives, a place to start, and the vigour to know that your negotiations are as strong as possible.

Who should attend?

 This course is suitable for a wide range of participants with varying skill levels and sectors. The common ground is that participants are seeking to understand human behaviour when it comes to negotiating and improve their communication strategies to achieve their objectives.


1 day

Study modes

Face-to-face, Live online



(unless stated, Swinburne Professional courses do not attract GST)