Confident Communication - Improving your Confidence and Assertiveness
Your ability to work effectively and influence others is largely driven by your ability to communicate in a confident and clear manner.
Learn how to improve confidence and communication skills In this one-day short course. You will discover techniques to change your self-perception and improve your confidence and ability to communicate more effectively. We focus on helping you develop assertiveness and confidence which will enable you to speak up without compromising yourself and others. This course will provide you with a positive mindset to improve your ability to communicate with confidence and influence others both inside and outside your workplace.
Who should attend?
Anyone who wants to improve their confidence, learn how to be assertive to achieve success and develop their communication skills.
Duration
1 day
Study modes
Face-to-face, Live online, workplace
Fees*
$850 (2023)
(unless stated, Swinburne Professional courses do not attract GST)
Short Course Outline - Confident Communication
Download this course brochure for more information about the short course. This can also be given to your employer to pitch for funding or support of your program.
“[The best part of the experience was] being able to see everyone online - in some ways this was more engaging than in-person workshops. The facilitator was extremely engaging and knowledgeable. I gained practical tools and models I can implement in the workplace.”
Natalie
Confident Communication
Swinburne Live Online Short Courses and Qualifications
Our Live Online training is delivered to you live, providing similar interactions as face to face training with the benefits of remote access. The training is delivered through video conferencing and discussion board platforms. Workshops are broken into interactive video sessions, including presentations and distribution of materials and discussion board based activities.
Our Live Online delivery
Our Live Online delivery is a dynamic, engaging and interactive way to learn remotely. It’s just like face to face but with the added benefits of digital technology. Your facilitator will present in real-time, and you will be able to participate in group discussions and collaborate on exercises and group activities using our interactive platforms.
Course details
- Course delivery, learning objectives and benefits.
Learning objectives
In this assertiveness training course you will:
- Discover techniques to shift your self-perception and confidence
- Understand basic methods to control the impact of your emotions
- Identify communication styles and how to respond appropriately
- Learn assertiveness skills and techniques
- Communicate with greater effectiveness and clarity in the moment
- Improve your listening skills and ability to understand others' needs
- Identify causes of conflict and learn strategies to manage conflict
Benefits
Course inclusions
- Participant course training manual
- Access to Customer Development Advisors to discuss further study options - to book an appointment call 1800 633 560
- Convenient Hawthorn, Melbourne location
- New Live Online delivery allows you to do the course from anywhere in the country
- Live online delivery available in the following states and territories – Adelaide, Brisbane, Canberra, Darwin, Melbourne, Perth, Sydney, Tasmania.
Course downloads
- Timetables, course brochures and further information.
Quarterly Course Calendar Australia - Current Quarter
Timetables for this and all other short courses for the current quarter.
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Quarterly Course Calendar Australia - Next Quarter
Timetables for this and all other short courses for the next quarter.
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Short Course Overview - Confident Communication
Download this document as a quick outline of the short course that can be printed and presented to your employer.
Find out more
Make an enquiry
Make an enquiry
Training Organisation Identifier (TOID): 3059