Get help and advice on fees

Whether it's understanding what your fees cover, learning if you qualify for loans and scholarships, or dealing with an overdue fees notice, help is available.

You can learn more about your rights and responsibilities relating to fees in several ways:

Due to the large volume of queries around the census date peak periods, responses may be delayed. Consider visiting studentHQ in person instead at these times. 

If you need help with managing your personal finances you can book a session with a financial adviser through Student Services.

Fees help guides

If you want more information about paying your fees, managing your financials online, managing your HELP application or understanding your statement of account please find our fees help guides.