Overview

The aim of this unit is to provide students with in-depth understanding of crew resource management and its practical applications. The unit covers key aspects of crew contracts and agreements, as well as the impacts of good and poor rostering on crew fatigue and operational risks. The unit is designed to equip students with broader workforce planning considerations, including scheduling strategies and disruption management, to ensure safe and efficient airline operations.

Requisites

Prerequisites

It is recommended to complete Aircraft Flight Operations for Managers (AVA10013)

Teaching periods
Location
Start and end dates
Last self-enrolment date
Census date
Last withdraw without fail date
Results released date
Semester 2
Location
Hawthorn
Start and end dates
03-August-2026
01-November-2026
Last self-enrolment date
16-August-2026
Census date
01-September-2026
Last withdraw without fail date
22-September-2026
Results released date
08-December-2026

Unit learning outcomes

Students who successfully complete this unit will be able to:

  1. Explain the key principles of airline crewing philosophy, objectives, and operational efficiencies, along with the challenges associated with crew management
  2. Integrate regulatory and operational requirements into crew planning and rostering practices
  3. Discern key elements of crew contracts and agreements and apply this knowledge in crew roster creation
  4. Recognise and assess human-related issues relating to short and long-haul duty periods, fatigue, rest, and acclimatisation
  5. Identify and apply short and long-term manpower planning strategies to match crew supply with demand, and address issues such as duty limits, accommodation, and transportation, particularly during disruptions
  6. Explain normal crew procedures and practices occurring on a daily basis for various types of operations
  7. Construct a set of realistic crew rosters using appropriate software, taking legal and other frameworks into account

Teaching methods

Hawthorn

Activity Type Hours per week Number of weeks Total (number of hours)

On-Campus
Class

 2.00 12 weeks 24
On-Campus
Lecture		 1.00 12 weeks 12
Unspecified Activities 
Independent Learning		 1.00 12 weeks 12
Online
Learning Activities		 8.50 12 weeks 102
Total     150

Assessment

Type Task Weighting ULOs
Assignment 1 Individual 30-50 % 1, 2
Assignment 2 Group 20-40 % 1, 2, 4, 5
Online Tests Individual 10-20 % 1, 2, 3, 4, 6, 7

Content

  • Crewing Philosophy, objectives and efficiencies
  • Civil Aviation Frameworks and Regulations for airline crews
  • Legal agreements, contracts, licensing requirements
  • Crew standards and training requirements
  • Daily crew procedures and considerations in normal and disrupted operations
  • Crew resourcing, planning and rostering techniques

Study resources

Reading materials

A list of reading materials and/or required textbooks will be available in the Unit Outline on Canvas.