Operations Management

SCM60001 12.5 Credit Points Hawthorn, Sarawak Available to incoming Study Abroad and Exchange students


  • One semester or equivalent


Contact hours

  • 36

On-campus unit delivery combines face-to-face and digital learning.

2022 teaching periods


Higher Ed. Semester 2

1 Aug 22 - 30 Oct 22

6 Dec 22

Last self enrolment:
14 Aug 22

31 Aug 22

Last withdraw without fail:
16 Sep 22

More teaching periods
Swinburne Online

Teaching Period 3

7 Nov 22 - 5 Feb 23

28 Feb 23

Last self enrolment:
20 Nov 22

2 Dec 22

Last withdraw without fail:
23 Dec 22


BUS60001 Operations Management
BUS60001 Operations Management
BUS60001 Operations Management

Aims and objectives

Previous unit code BUS60001 
This unit critically examines the issues and techniques of Operations Management. It reviews the strategic importance of the operations function in delivering top quality products and services efficiently and effectively to meet the needs of clients and customers. It focuses on the three key operations management activities of operations design, operations planning and control, and operations improvement – all in a strategic context. The unit also provides an opportunity for students to apply theory and technique to real examples drawn from literature, observed in everyday life, and from students’ own experience. Contemporary issues in operations management are also explored.
Students who successfully complete this unit will be able to:
1. Demonstrate a critical understanding of operations and quality management and strategy both in theory and in
2. Demonstrate and define the key theoretical and practice issues, decisions and processes involved in
managing manufacturing and service transformations
3. Analyse and critically address complex issues in contemporary operations and quality management practice
4. Communicate proficiently in a professional manner and operate as a member or leader of a team
5. Apply theoretical knowledge to an applied research project using operations management theory