Overview

The aim of this unit is to introduce students to a range of ways of exploring the management and organisational issues that confront organisations and businesses. Students will be offered a range of techniques designed to help them work effectively with others in inquiring into opportunities and problems, framing them in useful ways and creating options for tackling them. The unit offers a range of perspectives for doing this, including analysis using metaphor, gap analysis, and systems thinking. It is intended to help students integrate and apply the different discipline perspectives they study in their degrees; think holistically as well as functionally; and develop skills in collaborating with others whose training and perspective may be very different from their own.

Requisites

Teaching Periods
Location
Start and end dates
Last self-enrolment date
Census date
Last withdraw without fail date
Results released date
Semester 1
Location
Hawthorn
Start and end dates
26-February-2024
26-May-2024
Last self-enrolment date
10-March-2024
Census date
31-March-2024
Last withdraw without fail date
12-April-2024
Results released date
02-July-2024
Semester 2
Location
Hawthorn
Start and end dates
29-July-2024
27-October-2024
Last self-enrolment date
11-August-2024
Census date
31-August-2024
Last withdraw without fail date
13-September-2024
Results released date
03-December-2024

Learning outcomes

Students who successfully complete this unit will be able to:

  • Apply coherent and advanced knowledge of techniques in inquiry and analysis to organisational and business problems and opportunities
  • Critically evaluate and utilise diagnostic framing for understanding presenting problems and opportunities
  • Critically Analyse differences in individuals’ mindsets, experience and background, including their own
  • Work collaboratively with a range of people and act as a member and a leader of a team and work with others in developing their diagnostic practice

Teaching methods

Hawthorn

Type Hours per week Number of weeks Total (number of hours)
On-campus
Class
2.00 12 weeks 24
Unspecified Activities
Independent Learning
9.50 12 weeks 114
Online
Lecture
1.00 12 weeks 12
TOTAL150

Swinburne Online

Type Hours per week Number of weeks Total (number of hours)
Online
Directed Online Learning and Independent Learning
12.50 12 weeks 150
TOTAL150

Assessment

Type Task Weighting ULO's
Presentation and ReportGroup 40 - 50% 1,2,3,4 
ReportIndividual 40 - 60% 1,2,3 

Content

  • Creating opportunities by understanding problems/issues differently
  • Introduction to different ways of framing/re-framing an issue
  • Metaphor as a tool for understanding organisational issues
  • Taking a 'systems thinking' approach
  • Gap analysis
  • Developing a range of solutions to a real client problem
  • Presenting and justifying an option to a real client
  • Graduate Attribute –  Communication Skills: Verbal Communication
  • Graduate Attribute – Teamwork Skills: Collaboration and Negotiation
  • Graduate Attribute – Digital literacies: Informational Literacy
  • Graduate Attribute – Digital literacies: Technical Literacy

Study resources

Reading materials

A list of reading materials and/or required textbooks will be available in the Unit Outline on Canvas.