Overview

This unit teaches students to develop an understanding of marketing and consumer behaviour. Understand what and who influences individual behaviour, and the behaviour of groups. All marketing is based on understanding human psychology and sociology. Consumer behaviour is a central, binding link in the discipline of marketing. Students will learn the methods for analysis of human behaviour; how, as a marketer you can use that understanding to manage consumer behaviour to achieve marketing objectives; and know how to develop behavioural interventions to achieve the goals of the organisation

Requisites

Teaching Periods
Location
Start and end dates
Last self-enrolment date
Census date
Last withdraw without fail date
Results released date
Semester 1
Location
Hawthorn
Start and end dates
26-February-2024
26-May-2024
Last self-enrolment date
10-March-2024
Census date
31-March-2024
Last withdraw without fail date
12-April-2024
Results released date
02-July-2024
Semester 2
Location
Hawthorn
Start and end dates
29-July-2024
27-October-2024
Last self-enrolment date
11-August-2024
Census date
31-August-2024
Last withdraw without fail date
13-September-2024
Results released date
03-December-2024

Learning outcomes

Students who successfully complete this unit will be able to:

  • Apply advanced and coherent knowledge to the eclectic and evolving nature of buyer behaviour and buyer behaviour research
  • Apply advanced knowledge of consumer behaviour in a range of business contexts
  • Critically analyse a range of consumer behaviours and make recommendations for interventions designed to impact the behaviour patterns
  • Apply consumer behaviour theory and practice to the analysis, design and development of a range of strategies using appropriate methods and tools, applied in a variety of contexts
  • Function as an effective member or leader of a team

Teaching methods

Hawthorn

Type Hours per week Number of weeks Total (number of hours)
On-campus
Class
2.00 12 weeks 24
Online
Lecture
1.00 12 weeks 12
Unspecified Activities
Independent Learning
9.50 12 weeks 114
TOTAL150

Assessment

Type Task Weighting ULO's
Assignment 1Individual 20 - 30% 1,2,3,4,5 
Assignment 2Individual 30 - 40% 1,2,3 
Report and PresentationIndividual/Group 30 - 50% 1,2,3 

Content

  • Marketing and consumer behaviour
  • The diffusion and acceptance of new ideas, concepts and products
  • Individual behaviour (influences, patterns and management)
  • Formal-group behaviour - social entities (families, associations and businesses)
  • Purchase decision process
  • Behavioural clustering of individuals and social entities for understanding & management: Segments and classes
  • Informal-group behaviour (crowds, audiences and social networks)
  • Consumer and Marketing influences on communication

Study resources

Reading materials

A list of reading materials and/or required textbooks will be available in the Unit Outline on Canvas.