Business Process Management
Duration
- One Semester or equivalent
Contact hours
- 24 hours face to face + blended
On-campus unit delivery combines face-to-face and digital learning.
2023 teaching periods
Hawthorn Higher Ed. Semester 2 |
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Dates: Results: Last self enrolment: Census: Last withdraw without fail: |
Prerequisites
Aims and objectives
This unit outlines the key concepts of business process management and modelling, its importance to an organisation, and how these support business activities. This also includes integration with a wide range of functions involving other organisations such as occurs in supply-chain management. The perspectives taken are that technology should align with strategic management objectives and cultural practices and also that business process analysis and design is a means of providing significant opportunities for innovation and performance advantage over competitors.
Unit Learning Outcomes (ULO)
Students who successfully complete this unit will be able to:
1. Critically analyse the concept of business process(es), their value, improvement, re-engineering and workflow.
2. Apply coherent and advanced knowledge to the role of technologies and business process management in diverse contexts and applications using critical thinking.
3. Apply business process fundamentals to the analysis, design and modelling of business processes.
4. Apply problem solving, design and decision making methodologies to identify and provide innovative solutions to complex business process management problems with intellectual independence.
5. Communicate proficiently in professional practice to a variety of audiences and function as an effective member or leader of a diverse team.
Unit information in detail
- Teaching methods, assessment and content.
Teaching methods
Hawthorn
Type | Hours per week | Number of Weeks | Total |
On Campus Class in Computer Lab | 2 | 12 | 24 |
Online (asynchronous lecture) | 1 | 12 | 12 |
Unspecified Activities Independent Learning | 9.5 | 12 | 114 |
TOTAL | 150 hours |
OUA
Type | Hours per week | Number of Weeks | Total |
Online | 12.5 | 12 | 150 |
TOTAL | 150 hours |
Assessment
Types | Individual/Group Role | Weighting | Unit Learning Outcomes (ULOs) |
Assignment 1 | Individual | 20-30% | 1,4 |
Assignment 2 | Group | 20-40% | 2,3,4,5 |
Assignment 3 | Individual | 20-30% | 1,2,3,4 |
Test | Individual | 20-30% | 1,2,3 |
Content
• Business Process Elements, Notation
• Introduction to Business Process Management and relationship to organisational strategic goals and objectives
• Organisational Concepts, Business Process Management approaches and methodologies
• Business Process Modelling & Redesign by using Bizagi modelling tool
• Resources Allocation and capacity, Performance Analysis
• BPM Technologies, BPMS and Business Process Automation
• Business Process Design Best Practices, Lean Methodology and Improvement
• Business Process Architecture and Value creation
• Change Management, Quality, Six Sigma and the Future of BPM
• Introduction to Business Process Management and relationship to organisational strategic goals and objectives
• Organisational Concepts, Business Process Management approaches and methodologies
• Business Process Modelling & Redesign by using Bizagi modelling tool
• Resources Allocation and capacity, Performance Analysis
• BPM Technologies, BPMS and Business Process Automation
• Business Process Design Best Practices, Lean Methodology and Improvement
• Business Process Architecture and Value creation
• Change Management, Quality, Six Sigma and the Future of BPM
Study resources
- Reading materials.
Reading materials
Students are advised to check the unit outline in the relevant teaching period for appropriate textbooks and further
reading.