Business Process Management
Duration
- One Semester or equivalent
Contact hours
- 36 Hours
On-campus unit delivery combines face-to-face and digital learning.
2022 teaching periods
Hawthorn Higher Ed. Semester 2 |
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Dates: Results: Last self enrolment: Census: Last withdraw without fail: |
Prerequisites
Aims and objectives
This unit outlines the key concepts of business process management and modelling, its importance to an organisation, and how these support business activities. This also includes integration with a wide range of functions involving other organisations such as occurs in supply-chain management. The perspectives taken are that technology should align with strategic management objectives and cultural practices and also that business process analysis and design is a means of providing significant opportunities for innovation and performance advantage over competitors.
Students who successfully complete this unit will be able to:
5. Communicate proficiently in professional practice to a variety of audiences and function as an effective member or leader of a diverse team.
Students who successfully complete this unit will be able to:
1. Critically analyse the concept of business process(es), their value, improvement, re-engineering and workflow.
2. Apply coherent and advanced knowledge to the role of technologies and business process management in diverse contexts and applications using critical thinking.
3. Apply business process fundamentals to the analysis, design and modelling of business processes.
4. Apply problem solving, design and decision making methodologies to identify and provide innovative solutions to complex business process management problems with intellectual independence.
Unit information in detail
- Teaching methods, assessment, general skills outcomes and content.
Teaching methods
Face to Face Mode:
Fully Online Mode: OUA
Engaging with online content and discussions
Student workload:
This includes all:
• Scheduled teaching and learning events and activities (contact hours timetabled in a face-to-face teaching space) and scheduled online learning events (contact hours scheduled in an online teaching space), and
• Non-scheduled learning events and activities (including directed online learning activities, assessments, independent study, student group meetings, and research
To be successful, students should:
• Attend and engage in all scheduled classes (face to face or online)
• Start assessment tasks well ahead of the due date, and submit assessments promptly
• Read / listen to all feedback carefully, and consider it for future assessment
• Engage with fellow students and teaching staff (don’t hesitate to ask questions)
Assessment
1. Assignment 1 (Individual) 20 - 30%
2. Assignment 2 (Group) 20 - 40%
3. Assignment 3 (Individual) 20 - 30%
4. Tests (Individual) 20 - 30%
General skills outcomes
During this unit students will receive feedback on the following key generic skills:
• Problem solving skills
• Analysis skills
• Communication skills
• Ability to tackle unfamiliar problems
• Ability to work independently
Content
• Business Process Elements, Notation
• Introduction to Business Process Management and relationship to organisational strategic goals and objectives
• Organisational Concepts, Business Process Management approaches and methodologies
• Business Process Modelling & Redesign by using Bizagi modelling tool
• Resources Allocation and capacity, Performance Analysis
• BPM Technologies, BPMS and Business Process Automation
• Business Process Design Best Practices, Lean Methodology and Improvement
• Business Process Architecture and Value creation
• Change Management, Quality, Six Sigma and the Future of BPM
• Introduction to Business Process Management and relationship to organisational strategic goals and objectives
• Organisational Concepts, Business Process Management approaches and methodologies
• Business Process Modelling & Redesign by using Bizagi modelling tool
• Resources Allocation and capacity, Performance Analysis
• BPM Technologies, BPMS and Business Process Automation
• Business Process Design Best Practices, Lean Methodology and Improvement
• Business Process Architecture and Value creation
• Change Management, Quality, Six Sigma and the Future of BPM
Study resources
- Reading materials.
Reading materials
Students are advised to check the unit outline in the relevant teaching period for appropriate textbooks and further
reading.