Behaviour and Communication in Organisations
Duration
- One Semester or equivalent
Contact hours
- 36 hours
On-campus unit delivery combines face-to-face and digital learning.
Corequisites
NilAims and objectives
This unit is designed to provide students with an understanding of the nature and importance of communication, interpersonal skills, and individual and group development, the context of work and your role as an organisation member, especially in the global context. Through the use of experiential teaching approaches you will develop skills that are effective for individual and team-based roles in today's changing organisations. The unit provides an opportunity to build fundamental academic skills, including written and verbal communication, presentation, reference skills, intellectual independence, analysis, synthesis, research, transfer of learning from one situation to another.
Students who successfully complete this unit will be able to:
1. Understand the nature and importance of communication, interpersonal skills, individual and group development to members of organisations.
2. Develop written and verbal communication skills.
3. Develop and refine interpersonal skills as team members in today's changing organisations.
4. Experiment with various techniques, theories and approaches to communication and management.
5. Appreciate the context of work and their own roles as organisation members, especially in the global context.Unit information in detail
- Teaching methods, assessment, general skills outcomes and content.
Teaching methods
Face to Face Mode
Scheduled hours: Lectures (12 x 2 hours), Tutorials (12 x 1 hour)
Student workload
For all teaching and learning structures (both face to face and online), students are expected to spend an average of 150 hours per unit in total over the duration of the study period
This includes all:
- Scheduled teaching and learning events and activities (contact hours timetabled in a face-to-face teaching space) and scheduled online learning events (contact hours scheduled in an online teaching space), and
- Non-scheduled learning events and activities (including directed online learning activities, assessments, independent study, student group meetings, and research
To be successful, students should:
- Read all prescribed materials and/or view videos in preparation for each class
- Attend and engage in all scheduled classes (face to face or online)
- Start assessment tasks well ahead of the due date, and submit assessments promptly
- Read / listen to all feedback carefully, and consider it for future assessment
- Engage with fellow students and teaching staff (don’t hesitate to ask questions)
Assessment
1. Presentation (Group) 20 - 30%
2. Report (Individual 10-20% and Group 10-20%)
3. Assignment (Individual) 40 - 60%
2. Report (Individual 10-20% and Group 10-20%)
3. Assignment (Individual) 40 - 60%
General skills outcomes
During this unit students will receive feedback on the following key generic skills:
- Teamwork skills
- Problem solving skills
- Analysis skills
- Communication skills
- Ability to tackle unfamiliar problems
- Ability to work independently
Content
- Introduction to communication
- Research
- Report writing
- Oral presentations
- Interviewing skills
- Groups and communication
- Group dynamics/team work
- Perception/self-disclosure
- Anger, stress and managing feelings
- Conflict
- Negotiation
Study resources
- Reading materials.
Reading materials
Students are advised to check the unit outline in the relevant teaching period for appropriate textbooks and further reading.