Emotional Intelligence Training
Emotional intelligence (or EI) is a powerful skill that can help you build stronger relationships, connect with others, and reduce stress at work to overcome barriers and create more success in your career.
In this emotional intelligence short course, you will be introduced to the concept of emotional intelligence and how growing and developing your skills in this area can have positive impacts on your personal and professional life.
The one-day workshop equips you with a practical toolkit to better regulate, control and understand your emotions and those of others. You’ll learn the theory behind emotional intelligence, how to improve your self-awareness and strengthen personal resilience, strategies to apply emotional intelligence in a range of situations, and how to relate to others effectively and authentically.
Emotional intelligence training is a key part of professional development in many industries for a reason. This course teaches easy-to-use techniques that can be applied at work and home straight away, so you can start on the road to mastering your emotional intelligence and seeing the effect it has on your life and wellbeing.
Note: You will need to complete the Genos Emotional Intelligence Assessment at least 1 week prior to attending the workshop. This helps to personalise the training content and ensure you get the most value from it.
Who should attend?
This course is for anyone in the workplace wanting to improve their ability to manage stress, build better relationships and develop their human-centred skills to achieve more in the workplace.
Duration
1 day
Study modes
Face-to-face, Live online, workplace
Fees*
$850 (2023)
(unless stated, Swinburne Professional courses do not attract GST)

Short Course Outline - Emotional Intelligence Training
Download this course brochure for more information about the short course. This can also be given to your employer to pitch for funding or support of your program.
“The instructor was great. Fantastic speaker, who was always able to provide relevant examples and steer any discussion back to the material and learning outcomes. The personal feedback from the Genos Emotional Intelligence test was also extremely valuable”.
James
Emotional Intelligence Training
Swinburne Live Online Short Courses and Qualifications
Our Live Online training is delivered to you live, providing similar interactions as face to face training with the benefits of remote access. The training is delivered through video conferencing and discussion board platforms. Workshops are broken into interactive video sessions, including presentations and distribution of materials and discussion board based activities.
Our Live Online delivery
Our Live Online delivery is a dynamic, engaging and interactive way to learn remotely. It’s just like face to face but with the added benefits of digital technology. Your facilitator will present in real-time, and you will be able to participate in group discussions and collaborate on exercises and group activities using our interactive platforms.
Course details
- Course delivery, learning objectives and benefits.
Learning objectives
In this emotional intelligence (EI) short course, you will learn how to:
- Understand the theory of emotional intelligence and core skill areas
- Recognise the relationship between emotional intelligence and success
- Demonstrate greater self-awareness
- Demonstrate greater behavioural agility and understanding of others
- Manage emotions and build personal resilience
- Build more effective relationships with people at work and at home
- Develop strategies for enhancing your emotional intelligence capabilities.
Benefits
This course will help you to:
- Communicate more clearly and effectively
- Reduce anxiety and stress
- Improve your relationships
- Increase your ability to deal with change
- Build a key skill for successful leadership and management.
Course inclusions
- Participant course training manual
- Access to Continuing Professional Development Advisors to discuss further study options - to book an appointment call 1800 633 560
- Convenient Hawthorn, Melbourne location
- New Live Online delivery allows you to do the course from anywhere in the country
- Live online delivery available in the following states and territories – Adelaide, Brisbane, Canberra, Darwin, Melbourne, Perth, Sydney, Tasmania.
Course downloads
- Timetables, course brochures and further information.
Quarterly Course Calendar Australia - Current Quarter
Timetables for this and all other short courses for the current quarter.
Quarterly Course Calendar Australia - Next Quarter
Timetables for this and all other short courses for the next quarter.
Short Course Overview - Emotional Intelligence Training
Download this document as a quick outline of the short course that can be printed and presented to your employer.
Find out more
Make an enquiry
Make an enquiry
Training Organisation Identifier (TOID): 3059