How to get your student identification card

Once you have completed your enrolment, log in to Capture Me to upload a passport-style photo of yourself. After your photo has been verified, you will receive a notification that your student identification (ID) card is available.

Virtual ID card

You can access your virtual ID card in the Swinburne app after your photo as been verified. Your virtual ID card can be used to verify your Swinburne student status and to borrow books from the library.

Physical ID card

If you would like a physical ID card, you can visit Library and studentHQ to have it printed on the spot. Alternatively, you can contact us and we can arrange for your card to posted out.

Photo guidelines

Photos should be in a similar style to passport photos (e.g. not too small, taken front-on with an inappropriate background). If your photo is not suitable it may be rejected. Check the Australian Government passport photo guidelines for assistance.

Head coverings in photos

Head coverings may be worn in photos for religious reasons. For your photo to be approved, both edges of your face must be clearly visible, as well as from the bottom of your chin to the top of your forehead.  

Contact Library and studentHQ if you have questions or concerns about our requirements.

Online access and your student login

Once you’ve enrolled with us, the Student Login page will be the home base for all your university needs. You can:

  • make changes to your enrolment
  • update your study plan
  • access your fee statements
  • check your student email
  • view your assignment and exam results.

Your username is your student ID number. You can use the password management portal to create or reset your password.

Using your student ID card

Your student ID card can be used to borrow books from the library – simply scan you physical or vitual card at a self-service borrowing station. It can also be used to access the LateLab and for photocopying services.

You can access a number of discounts and concessions with your student ID card. Eligible students are entitled to concession fares on board all train, tram and bus services with a PTV Tertiary Student ID. 

You will require a physical ID card to gain 24-hour access to buildings on campus. For this reason, please contact Library and studentHQ to cancel your card if it is lost or stolen.

How to replace your student ID card

Library and studentHQ can replace lost, stolen or damaged student ID cards. A replacement fee may apply.

Are you an Open Universities Australia student?

Open Universities Australia (OUA) does not issue student ID cards. Swinburne does, however, issue ID cards to OUA students. Once your enrolment is completed you may request a student ID card, without a photo, and it will be mailed to you.

Contact studentHQ
Are you a Swinburne Online student?

If you're studying through Swinburne Online, contact your student advisor to get your student ID card. A student ID card, without a photo, will be sent by mail when your enrolment has been completed.

Need assistance?

We want to ensure we provide you with the best support possible so you can focus on your studies. Having issues with your student ID card or student login? We’re here to help!

Contact student HQ