Contact us

International student advisers are here to help with all aspects of living in Melbourne, and when life becomes complicated. They will also refer you to other services when you need specialist or personal advice.

Make an appointment

t: +613 9214 6741
Monday to Friday: 9am – 5pm
Reception: Ground floor, AMDC Building (Room AMDC106), 477 Burwood Rd, Hawthorn, VIC 3122

24-hour urgent assistance

t: +613 9214 6741
Monday to Friday: 5pm – 9am
Saturday and Sunday: 24 hours

How an international student adviser can help

An international student adviser can help you understand what is required of you as an international student and help you through any issues you may face. They can also refer you to other services at the university.

Specifically they provide:

  • private and confidential advice on managing your personal needs and issues
  • extensive critical incident support for students affected by accident, illness or home country issues
  • employability events to help you build your value to employers
  • social activities to help you balance your study and personal time
  • advice if you don't understand something about your course and studies
  • support and advice in complaint processes
  • help with finding accommodation
  • help with declining your offer and requesting a release from your course.

If you get sick or are affected by world events in your home country that affect your ability to study, you should contact the International Student Advisory & Support team immediately.

Please email us from your student ID email account.

Meet the team

Associate Director – International Student Advisory and Support
Desma Smith
Available Monday to Friday
Wantirna campus: Wednesday by appointment
Croydon campus: by appointment only

Senior ISA - Contact for Australia Awards and Endeavour students
Sue Stent
Available Monday to Friday

Contact for under-18s
Marie Quetel
Available Monday to Friday

Sharon Chan
Available Monday to Friday

Accommodation Adviser 
Sam Tsering
Available Monday to Friday

Senior ISA – Employability 
Olivia Doyle

Available Monday to Friday