Crisis and emergency help

Here’s who to contact if you or someone you know is in a crisis or emergency situation.


In an emergency, dial 000.

Swinburne crisis line – out of hours

Call 1300 854 144 or text 0488 884 145.

The Swinburne crisis line is available 24 hours a day on weekends and public holidays, and outside business hours on weekdays (before 9am and after 5pm).

Crisis help on campus

If you need help in a crisis, you can drop into the following places on campus:

Hawthorn medical clinic

Level 4, George Swinburne Building
34 Wakefield Street, Hawthorn
Monday to Thursday 8.30am – 6pm
Friday 8.30am – 5pm
t: +61 3 9214 8483

Croydon campus nurse

Building CA, Room CA130
12–50 Norton Road, Croydon
Monday to Thursday: 8am – 4pm
t: +61 3 9726 1711

Wantirna campus nurse

Room WA121
369 Stud Road, Wantirna
Monday to Thursday: 8am – 4pm
Friday: 8.30am – 12pm
t: +61 3 9210 1287

Lifeline and Suicide Line

You can also call these numbers anytime for support in a crisis and help with suicide prevention.

Lifeline: 131 114

Suicide Line: 1300 651 251

Security on campus

If you're on campus and feel unsafe, or see a potentially dangerous situation, call campus security services on +61 3 9214 3333.

Mental health support organisations