Help for international students

If you are an international student and have a question about your studies or need other assistance, you can contact studentHQ or the international student advisers.

studentHQ international desk

The international student desk at Hawthorn campus can help with a wide range of student enquiries.

Contact details

Ground Floor, SPW Building
Off Wakefield Street, Hawthorn
Victoria 3122
Mon - Thurs: 9am–5pm
Fri: 10am–5pm
t: 1800 897 973 (within Australia) 
t: +61 3 9214 8444 (outside Australia)

International student advisers (ISAs)

International student advisers can give you advice if you don't understand something about your course or studies. They also provide private and confidential advice on managing your personal needs and issues.

Make an appointment 

t: +61 3 9214 6741 
e: isa@swin.edu.au 
Monday to Friday: 9am – 5pm
Reception: Level 2, SPS Building, Hawthorn campus

24-hour urgent assistance

t: +61 3 9214 6741
Monday to Friday: 5pm – 9am
Saturday and Sunday: 24 hours