Help for international students

If you are an international student and have a question about your studies or need other assistance, you can contact International Student Counter or the International Student Advisers.

International Student Counter

The international student counter at Hawthorn campus can help with a wide range of student enquiries.

Contact details & Opening Hours

Hawthorn Library
LB Building, Level 2
Off John Street, Hawthorn
View map
t: +61 3 9214 8444
Mon - Friday: 9am–5pm

Extended opening hours
Mon 15 Jul - Fri 16 Aug:  8am–5pm

*Closed public holidays

International Student Advisers (ISAs)

International student advisers can give you advice if you don't understand something about your course or studies. They also provide private and confidential advice on managing your personal needs and issues.

Make an appointment 

t: +61 3 9214 6741 
Monday to Friday: 9am – 5pm
Reception: Hawthorn campus, AMDC Building, AMDC106

24-hour urgent assistance

t: +61 3 9214 6741
Monday to Friday: 5pm – 9am
Saturday and Sunday: 24 hours