Help for international students

studentHQ locations at SPW and AMDC are now closed.

Library, studentHQ, and Medibank are on the move! We're in the process of some exciting and important upgrades to Hawthorn campus facilities. While we do this, there will be some temporary changes to where your services are found. View current student services locations at Hawthorn

If you are an international student and have a question about your studies or need other assistance, you can contact studentHQ or the international student advisers.

studentHQ international desk

The international student desk at Hawthorn campus can help with a wide range of student enquiries.

Contact details

Hawthorn Campus
Mon - Thurs: 9am–5pm
Fri: 10am–5pm
t: +61 3 9214 8444

International student advisers (ISAs)

International student advisers can give you advice if you don't understand something about your course or studies. They also provide private and confidential advice on managing your personal needs and issues.

Make an appointment 

t: +61 3 9214 6741 
e: isa@swin.edu.au 
Monday to Friday: 9am – 5pm
Reception: Level 2, SPS Building, Hawthorn campus

24-hour urgent assistance

t: +61 3 9214 6741
Monday to Friday: 5pm – 9am
Saturday and Sunday: 24 hours