Overview

In today’s dynamic People & Culture (P&C) landscape, the ability to confidently understand and work with data is an essential skill. From guiding and supporting organisational strategy to enhancing employee engagement and inclusion, data plays an important role in driving informed and impactful decisions.

This practical course is designed to build data literacy and strengthen confidence in using data to support strategic P&C initiatives. Your team will learn how to interpret, assess, and apply data insights within a structured decision-making framework tailored specifically for P&C leaders.

The course explores foundational data concepts such as accuracy, bias, and reliability, while also developing analytical thinking skills. Your team will learn a six-step decision-making approach and apply it through real-world case studies focused on key areas like engagement, retention, and diversity metrics.

By the end of this course, your team will be empowered to approach data as a valuable asset that enhances influence, leadership, supports evidence-based decisions, and strengthens organisational outcomes.

*This is a workplace training and development product. Contact us on the button below to receive an obligation free consultation and quote based on your organisational needs.

This course is designed and delivered by Swinburne Edge. 

Who should attend

This course is designed for People and Culture professionals. Participants should be comfortable using Microsoft Excel at a basic level.

Skills you’ll learn

  • Building confidence and curiosity with data
  • Developing a data-positive mindset
  • Making sense of data in everyday P&C work
  • Using insights to influence and improve outcomes
  • Having stronger, evidence-based conversations

Learning outcomes

  • Use a growth mindset in working with data
  • Analyse data to derive insights
  • Translate data insights into actionable strategies
  • Apply key data literacy concepts
  • Utilise a decision-making framework in data analysis

About your instructor

  • Stephanie Gaylard

    Stephanie Gaylard is a human resources leader with consistent success delivering operational results through the continuous improvement of people, culture and systems. She has more than 20 years’ experience in senior HR roles in the resources, healthcare, NFP/NGO sectors across Australia and Asia.

Why Swinburne?

Delivered by facilitators who are industry experts

Participant course training manual

Live Online delivery allows you to do the course from anywhere

Access to our team of Customer Development Advisors

Organisational Training Workshops

Contact us to find out more information about workplace training and discuss your organisational training needs. Workshops can be set up at your organisation, Live Online, at a specific training location or at our campus.

Download brochure

Download this document as a quick outline of the short course that can be printed and presented to your employer.

What the course could look like

Introduction
Welcome and introduction
The importance of data literacy in P&C roles
Growth mindset
Key concepts in data literacy
Data accuracy and reliability
Bias in data
Privacy and ethical handling
Raw vs processed data
Quantitative vs qualitative data
Data visualisation
Analytical thinking & decision-making process
6-step decision-making process
Understanding people and systems
Case studies
Case study 1: Exploring diversity and inclusion data
Case study 2: Engagement and retention data
Case study 3: Diversity and inclusion metrics
Case study 4: Performance and productivity data
Wrap up and next steps
Activity: Goal setting
Q&A
Conclusion
Live Online Delivery

Our Live Online delivery

Our Live Online delivery is a dynamic, engaging and interactive way to learn remotely. It’s just like face-to-face but with the added benefits of digital technology. Your facilitator will present in real-time, and you will be able to participate in group discussions and collaborate on exercises and group activities using our interactive platforms.

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