Diploma of Leadership and Management

Benefits

Benefits of this Diploma of Leadership and Management course

• Lead and manage both teams and individuals including recruiting suitable talent.
• Enjoy a strong sense of your style and skills as a leader.
• Manage team performance across the board.
• Report on performance, provide performance feedback and handle difficult conversations.
• Promote innovation and create a culture of continuous improvement.
• Deliver high quality customer service, understand financial information and budgets, and lead projects.
• Be able to meaningfully communicate in and contribute to financial discussions.
• Become more efficient at managing projects.
• Design customer service standards that deliver great customer outcomes and happier customers.

What to expect

• Networking opportunities with other working professionals.
• Access to industry experts who facilitate the workshops.
• Rolling monthly intakes.
• Program materials and manuals are used in the workshops. These double as take-home resources.
• Access to Customer Development Advisors to discuss further study options - to book an appointment call 1800 633 560.
• Live Online delivery available in the following states and territories – Adelaide, Brisbane, Canberra, Darwin, Melbourne, Perth, Sydney, Tasmania.

Swinburne student benefits

1. Convenient Live Online delivery
Our unique Live Online training is delivered to you live, providing similar interactions as face to face training with the benefits of remote access. Our courses offer the same great quality course and human connection that our classroom delivery does from the comfort of your own home.

2. Be supported throughout every stage of your professional development journey
From initial enquiry through to graduation, our team will support students and offer the tools and guidance necessary for completing course requirements. Enjoy access to an Assessor guidance session to discuss assessment requirements and due dates. Every assessment you complete throughout your course will provide practical real-time learning.

3. Receive a practical tool kit and resources that can be used in the workplace
You will not need to purchase any additional textbooks as we provide comprehensive workbooks written specifically for each course. This means that content is 100% relevant. Receive the real time benefits of our tailored participant manuals, tools for assessments, and practical techniques and templates. The skills and resources that you gain can be implemented straight into the workplace during the course of your learning.

4. More one-on-one time to focus on individual needs
Capacity-restricted workshops provide Facilitators with the time to focus on individual needs and more one-on-one time. Unlike self-paced asynchronous online learning, workshop participants receive an interactive experience designed for asking questions and undergoing group discussions alongside learning peers.

5. Access to expert facilitators
To maintain their currency in knowledge for the courses and qualifications they deliver, Swinburne’s expert facilitators go above and beyond requirements set by the vocational educational training sector. As such, all facilitators undergo relevant professional development, attend industry conferences, read journals and industry newsletters, and engage with employers and trade unions to ensure they remain appropriately informed.

6. Swinburne discounts, benefits, and services
Swinburne’s student support services are available to offer you the care and support you need to have the best student life you can. Whilst studying with Swinburne, our students are provided access to a broad range of health and well being services, some of which can be accessed online. As a part of the Swinburne Alumni Community, enjoy access to a wide range of services and special offers, including a 15% discount for Swinburne Professional short courses. Please contact us for further information about this discount.

7. Swinburne’s commitment to sustainability and diversity
Driven by our dedication to sustainability, Swinburne procure 100% renewable electricity; bringing us one step closer to our goal of being carbon neutral by 2025. To support the mental, physical and emotional well being of its community, Swinburne also offer comprehensive professional health and medical services to its students and staff. Visit the Strategies and Initiatives and Giving to Swinburne pages to read more about Swinburne’s efforts to embrace sustainability, cross-cultural partnerships, diversity and equal opportunity.