Certificate IV in Leadership and Management
This course is delivered in fast-track mode for working professionals
This is a nationally approved vocational course that is recognised throughout Australia.
This nationally accredited Certificate IV in Leadership and Management program holistically develops your skills as a frontline manager by looking at the competencies you need to manage yourself, your team and your business area.
This qualification focuses on real world, relevant global contexts. It is a practical program with projects and assignments you can integrate into your existing role or organisation. Undergoing the program gives you skills and tools you can use immediately and encourages you to think differently. Additionally, the qualification fully aligns to future trends in leadership capabilities.
By the end of this leadership and management course you will have received the essential knowledge to enable you to lead and communicate with your team, to implement both an operational plan and a model of continuous improvement, and to develop your personal effectiveness.
When you’ve successfully completed this qualification, you may apply for BSB50420 Diploma of Leadership and Management allowing you to continue to develop your skills, experience, and career.
Who should attend?
This qualification is suitable for emerging leaders, those aspiring to be a manager, and recently promoted team leaders or supervisors.
Duration
6 - 8 months (starting monthly)View dates on timetable
Study modes
Part-time, Face-to-face, Live online, workplace
Fees
Certificate IV in Leadership and Management
Download this course brochure for more information about the qualification, and a detailed breakdown of the course units. This can also be given to your employer to pitch for funding or support of your program.
“The facilitator was very knowledgeable and provided great guidance over all topics discussed. I also have taken away key areas to implement into my business.“
Bianca
Certificate IV in Leadership and Management
Swinburne Live Online Short Courses and Qualifications
Our Live Online training is delivered to you live, providing similar interactions as face to face training with the benefits of remote access. The training is delivered through video conferencing and discussion board platforms. Workshops are broken into interactive video sessions, including presentations and distribution of materials and discussion board based activities.
Our Live Online delivery
Our Live Online delivery is a dynamic, engaging and interactive way to learn remotely. It’s just like face to face but with the added benefits of digital technology. Your facilitator will present in real-time, and you will be able to participate in group discussions and collaborate on exercises and group activities using our interactive platforms.
Course details
- Course delivery, learning objectives and benefits.
Course structure
The Certificate IV in Leadership & Management course is delivered in workshop clusters.
The Certificate IV in Leadership and Management has 12 units delivered in six unit clusters. Refer to the Schedule Planner under Course Downloads which shows the order and duration in which the workshops are scheduled.
For further information speak to one of our Customer Development Advisors on 1800 633 560.
Team leadership and development
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Effective communication
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Customer service
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Operational plans
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Work priorities
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Workplace relationships
Course delivery
Live Online
Live online delivery is just like face to face but with the added benefits of digital technology. Your facilitator will present in real-time, and you will be able to participate in group discussions and collaborate on exercises and group activities using our interactive platforms.
Assessment
Students will be given six weeks to complete their assessment(s) and submit assessments online via Swinburne’s e-Learning system, Canvas.
Assessor Guidance Session
Each unit of the program embeds a personalised guidance session tailored to the learner’s needs. This key checkpoint in the blended framework provides the opportunity to clarify understanding, ask questions, and ensures learners are on track for successful course completion.
Workplace delivery
This course (or units from it) can be tailored to industry delivery within the workplace for groups of eight or more students. Students may enrol in the course at any stage during the year. Students have the chance to select from a range of dates for elective units to determine the duration of their course.
Learning objectives
By the end of this leadership and management course you will be able to:
- Communicate effectively; both verbally and in writing
- Increase your productivity by learning how to effectively prioritise your schedule
- Implement a customer service framework for your team to ensure customer excellence
- Engage effectively with your team and other key stakeholders
- Lead your team effectively and establish a positive team culture that will increase productivity
- Monitor and adjust operational performance
- Plan and acquire resources
- Provide reports on performance
- Promote innovation and create a culture of continuous improvement.
Benefits
Benefits of this Certificate IV Leadership and Management course
- Drive change within your organisation.
- Take control of your workload and tasks.
- Be able to assess return-on-investment in the customer service function and the repeat business that comes with it.
- Liaise with your team and stakeholders with confidence.
- Be able to support innovation amongst your team.
- Enjoy empowered staff who have clarity on what is expected of them.
- Enhance internal communication and drive efficiencies.
- Optimise individual and team performance.
What to expect
- Networking opportunities with other working professionals.
- Access to industry experts who facilitate the workshops.
- Rolling monthly intakes.
- Program materials and manuals are used in the workshops. These double as take-home resources.
- Access to Customer Development Advisors to discuss further study options - to book an appointment call 1800 633 560.
- Live Online delivery available in the following states and territories – Adelaide, Brisbane, Canberra, Darwin, Melbourne, Perth, Sydney, Tasmania.
Swinburne student benefits
1. Convenient Live Online delivery
Our unique Live Online training is delivered to you live, providing similar interactions as face to face training with the benefits of remote access. Our courses offer the same great quality course and human connection that our classroom delivery does from the comfort of your own home.
2. Be supported throughout every stage of your professional development journey
From initial enquiry through to graduation, our team will support students and offer the tools and guidance necessary for completing course requirements. Enjoy access to an Assessor guidance session to discuss assessment requirements and due dates. Every assessment you complete throughout your course will provide practical real-time learning.
3. Receive a practical tool kit and resources that can be used in the workplace
You will not need to purchase any additional textbooks as we provide comprehensive workbooks written specifically for each course. This means that content is 100% relevant. Receive the real time benefits of our tailored participant manuals, tools for assessments, and practical techniques and templates. The skills and resources that you gain can be implemented straight into the workplace during the course of your learning.
4. More one-on-one time to focus on individual needs
Capacity-restricted workshops provide Facilitators with the time to focus on individual needs and more one-on-one time. Unlike self-paced asynchronous online learning, workshop participants receive an interactive experience designed for asking questions and undergoing group discussions alongside learning peers.
5. Access to expert facilitators
To maintain their currency in knowledge for the courses and qualifications they deliver, Swinburne’s expert facilitators go above and beyond requirements set by the vocational educational training sector. As such, all facilitators undergo relevant professional development, attend industry conferences, read journals and industry newsletters, and engage with employers and trade unions to ensure they remain appropriately informed.
6. Swinburne discounts, benefits, and services
Swinburne’s student support services are available to offer you the care and support you need to have the best student life you can. Whilst studying with Swinburne, our students are provided access to a broad range of health and well being services, some of which can be accessed online. As a part of the Swinburne Alumni Community, enjoy access to a wide range of services and special offers, including a 15% discount for Swinburne Professional short courses. Please contact us for further information about this discount.
7. Swinburne’s commitment to sustainability and diversity
Driven by our dedication to sustainability, Swinburne procure 100% renewable electricity; bringing us one step closer to our goal of being carbon neutral by 2025. To support the mental, physical and emotional well being of its community, Swinburne also offer comprehensive professional health and medical services to its students and staff. Visit the Strategies and Initiatives and Giving to Swinburne pages to read more about Swinburne’s efforts to embrace sustainability, cross-cultural partnerships, diversity and equal opportunity.
Fees
- Fees for 2023.
Certificate IV in Leadership and ManagementEstimated course fees for 2023* |
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| Price for the program | Full Fee: $5,770 Skills First Funding (Victoria): $2,299 |
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Employer sponsored training
Many organisations are more than willing to help employees build on their skills and knowledge through professional development opportunities. In some circumstances, employers may be able to assist you in your professional development by sponsoring all or part of your fees.
The following documents can assist you with this process:
Find out more about fees.
How to enter this course
- Entry requirements, credit transfer and recognition of prior learning.
Enquire and enrol
- How to enquire and enrol in this course.
Register your interest
To register your interest and request an application form or to submit an enquiry, please fill in your details below and press submit. Alternatively, you can call us on 1800 633 560, or email us at indenrolments@swin.edu.au with the relevant information.
Arrangements can be made for group bookings.
Course downloads
- Timetables, course brochures and further information.
2022 Certificate IV in Leadership and Management - Timetable
Download this timetable planner as part of your registration.
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2023 Certificate IV in Leadership and Management - Timetable
Download this timetable planner as part of your registration.
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Course outline - Cert IV Leadership and Management
Download this document as a quick outline of the course that can be printed and presented to your employer.
Find out more
Make an enquiry
Make an enquiry
To register your interest and request an application form or to submit an enquiry, please fill in your details below and press submit.
Training Organisation Identifier (TOID): 3059