The Diploma of Library and Information Services at Swinburne is focused on ensuring you learn and understand the basic skills required to be confident and competent in a workplace that utilises library or information management functions, including museums and galleries. The course at Swinburne builds on these core skills with a set of units designed to give you deeper understanding about managing a database or collection and making it work for your clients or co-workers.
To work in a library situation, especially in an initial role like a library technician or assistant librarian, you’ll need to draw on a wide range of skills and abilities. You’ll be expected to perform administrative tasks, use computer-based systems and databases and communicate effectively. To help you achieve working competency, your teachers will be working with you, providing expert instruction and guidance that goes beyond just teaching you how to perform tasks and understand the language of information management.
Training elements throughout the course will emphasise the importance of understanding what your customers want, how to work with others and contribute in the workplace. You’ll also be doing online exercises and projects.