Certificate IV in Business

Study at Swinburne > Courses > Find a course > Certificate IV in Business

National code: BSB40120 Certificate (TAFE) Hawthorn Send me a link to this course

Business is a vast and diverse employment sector, so whatever you can do to stand out from the competition is highly valuable. And the initial edge you need—along with a high degree of career flexibility—can be found in Swinburne’s Certificate IV in Business.

Enjoy developing an adaptable range of skills in a team environment. Build your practical organisational and technology skills with core studies around health and safety, emotional intelligence, proficiency in editing documents, analysing big data, using social media to connect with customers and communicating in a professional manner with stakeholders and colleagues.

The certificate has a strong emphasis on:

Customer experience (CX)
Marketing
Financial strategy
Problem solving
Teamwork
Digital technology
Data literacy

Upon graduation, you’ll be ready to proceed to higher education such as Swinburne’s Diploma of Business, or to take on the workplace in entry level and administration roles. Potential jobs include accounts clerk, customer service advisor, e-business practitioner, legal or medical receptionist, office administration assistant, student services officer or word processing operator.

MEET US @ OPEN DAY
Sunday 31 July 10am – 4pm
Hawthorn campus

We're back and bigger than ever. See Swinburne up close and personal – with talks, tours, demos, hubs, and more – this Open Day. Register_now

Duration

6 months full time

Intakes

Hawthorn (March, August) - View application and start dates

Study modes

Full-time,
Part-time (day)

VTAC course code

3400277244

This is a nationally approved vocational course that is recognised throughout Australia.

Course information in detail

- Course detail, course structure and units of study.

Course description

The Certificate IV in Business offers students the skills and knowledge needed to prepare them for entry level business positions. Students learn practical organisational and technology skills in a team environment.

Our core studies connect workplace health and safety with emotional intelligence, essential modern skills such as proficiency in editing document, analysing big data, using social media to connect with the connect with customers, and communicating in a professional manner with stakeholders and colleagues while working together on projects.

The Certificate IV in Business emphasis on skill acquisition around customer experience (CX), marketing and financial strategy while developing soft skills such as emotional intelligence and engaging with customers and teammates.

Students gain confidence in their problem solving, communication, team work, presentation skills, digital skills, and data literacy.

Course structure

To graduate from this course, students are required to complete 12 units: six core unit plus six electives.

Students are expected to attend classes three days a week and involve in all classroom activities. Students will also have the opportunity to receive support if needed. Learning materials, videos and resources are available online.

Units of study

Core units

Apply communication strategies in the workplace (BSBXCM401)

Use digital technologies to collaborate in a work environment (BSBTEC404)

Build and maintain business relationships (BSBTWK401)

Apply critical thinking to work practices (BSBCRT411)

Write complex documents (BSBWRT411)

Implement and monitor WHS policies, procedures and programs (BSBWHS411)

Elective units

Develop and use emotional intelligence (BSBPEF502)

Develop personal work priorities (BSBPEF402)

Engage the Customer (BSBOPS202)

Use social media to engage customers (SIRXMKT002)

Coordinate workplace information systems (BSBINS402)

Analyse big data (BSBXBD403)

Careers and graduate outcomes

- Career opportunities, course aims and objectives and graduate skills.

Career opportunities

Graduates may find positions such as accounts clerk, customer service advisor, clerk, e-business practitioner, legal receptionist, medical receptionist, office administration assistant, student services officer, or word processing operator.

Aims and objectives

After completion of this course, students will have the skills and knowledge to work in entry level business and administration roles. Students will also be able to progress on to a business-related diploma or further their career.

Graduate skills

Graduates will have developed office technology skills and operational skills such as basic workplace health and safety, employment practices, digital and data literacy, and design thinking skills. Students will have developed their confidence in communication and self-management, with studies specifically in workplace communication and emotional intelligence. Graduates will be equipped with an adaptable range of skills, ready to enter the workplace or progress for further study.

Course fees and requirements

- Entry requirements and non-year 12 entry.

Course fees

Certificate IV in Business Estimated course fees for 2022*
Total Cost (GST Free)	$5,540	$3,300	$660

Estimated course fees for 2022*

Course fee options

Full course fee

Skills First Government-subsidised place

Concession rate

Total Cost (GST Free)

$5,540

$3,300

$660

Fees published on this page are estimates only and are subject to change depending on individual circumstances at the time of enrolment. The above fees apply for units studied in 2022 only and may change for units studied in future years. There may be additional costs related to learning material and equipment.

This training is delivered with Victorian and Commonwealth Government funding.

Skills First Government-subsidised place
You could be granted a Skills First government-subsidised place when you apply for this course. Check your eligibility now.

Concession rates for vocational students
You may be entitled to apply for a fee concession if you meet the eligibility criteria.

The eligibility criteria are set by the Victorian Government and assessed by Swinburne in accordance with government directives, which are subject to change at any time.

Find out if you're eligible for a fee concession here.

Full course fee
If you are not granted a government subsidised place, the full course fee will apply. Check your eligibility now.

Indicative nominal course hours: 605.

Entry requirements

Exit VCE via VTAC, Mature age via direct