Counselling and support services

The Wellbeing Clinic for Older Adults offers a free telehealth counselling service. This service is available to aged care residents, as well as family members, friends, and aged care staff who would like support in caring for a resident.

We provide on-site counselling for older adults living in residential aged care homes, as well as support for their families and aged care staff. A major focus of our counselling involves finding creative ways of engaging with older adults, their families and aged care staff to help them cope with life transitions, loss and grief, physical health problems and mental health difficulties.

A range of interventions are used, including cognitive-behavioural therapy, reminiscence therapy and solution-focused therapy. Personal and health information is treated with professional confidentiality, in accordance with the Psychology Board of Australia Code of Conduct and relevant government legislation.

Referrals can be made by residents, family members, health care professionals or aged care staff.

The clinic offers group-based treatment and support services including reminiscence groups and carer support programs. 

Reminiscence groups engage older adults to review past experiences, challenges and successes, and aim to enhance personal wellbeing. 

Carer support programs address the emotional stress of carers by creating a comfortable and structured space for discussion and learning.