Financial technologies innovation

Translating data-oriented and smart technologies into tech-enabled business models.

Led by Dr Dimitrios Salampasis, this research program focuses on the intersection between the applied study of data-oriented and smart technologies, and their translation into tech-enabled business models.

Financial technologies innovation is the rapidly-evolving new breed of technology-driven financial offerings. It is bringing together disconnected trends that are drastically challenging incumbent financial services firms, such as mobile payments, marketplace financing, analytics and risk management, robo-advisors, smart contracts and cryptocurrencies. This will ultimately lead to changes in business models for customer-led innovation and improved end-user service experience.

This type of innovation is built upon a distributed model in terms of aligning technology and allowing the development of new services, encouraging customer value and centricity. It brings a different logic that is causing fundamental changes in the structure and purpose of business, driving new ways of meeting changing customer needs by understanding customers’ behaviour and expectations, and forging innovation partnerships.

The financial technologies innovation program includes three focus areas:

  • Machine learning and augmented finance: developing tools and methodologies specifically embedded within the artificially-intelligent corpus of financial services (chatbots and conversational interfaces, algorithmic advisors, virtual and augmented reality financial services) to provide financial services institutions with a seamless, secure and innovative customer experience.
  • RegTech (regulatory technology): developing machine learning and Artificial Intelligence (AI)-based systems in line with the regulatory and compliance requirements of data-driven finance, providing greater assurance around:
    • increased efficiency of advanced data analytics
    • enhanced regulatory reporting
    • automated performance monitoring of regulatory sandboxes and landing pads.
  • Financial technologies on campus: developing innovative strategies for FinTech innovation to flow into higher education curriculums through cross-industrial teaching and learning models conducive to career-ready FinTech professionals.
Associated researchers

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