Being a student presents a unique set of expectations and experiences that can have a significant impact on your wellbeing. If you’re struggling with a personal, emotional and mental health difficulty, whether related to your studies or your life away from Swinburne, you can access our services.
The university has counsellors available to assist you. Our goal is to help address concerns in a positive way by helping to clarify the issues, explore options, develop strategies and increase self-awareness. All sessions are, of course, kept private and confidential.
Specialised support services also exist for sexual assault, drug addiction, trauma, Asperger’s, ADHD, and anxiety and depression.
Depending on your identified difficulties and needs, we can suggest strategies for dealing with your thoughts, feelings and emotions through individual counselling and group workshops.
If you have longer-term mental health needs, you may also be eligible for further academic support. See AccessAbility for more information.
How to get help
You will need to complete the triage process before their first appointment, which lasts around 20 minutes. This session is designed to get an overview of your situation and needs.
Triage sessions are available by appointment and are filled on a first come, first served basis. You should come to the clinic for this session, but phone triage or support may also be offered to you.
+61 3 9214 8483
Level 4, George Swinburne Building
34 Wakefield Street, Hawthorn
Counselling services are available for students at Croydon and Wantirna via telehealth. Call +61 3 9726 1418 to make an appointment.
Swinburne Students generally incur no cost to access any of our services. For International students, some overseas health cover may require payment upfront, that will later be reimbursed.
If you cancel an appointment with a counsellor, psychologist or psychiatrist with less than 48 hours' notice, you will be charged a 'no-show' fee.
After-hours support line
If you are in crisis, you can call the Swinburne after-hours support line for immediate assistance:
Phone: 1300 854 144
SMS: +61 4 8888 4145
The support line provides confidential phone support 24 hours a day on weekends and public holidays and 5pm–9am weekdays.