After hours support
Whether you’re in Australia, in your home country, or studying overseas, we provide support for you if you’re affected by an emergency.
Need emergency help?
Call these numbers anytime for support in a crisis and help with suicide prevention:
- Swinburne's student wellbeing support line: 1300 854 144 or text +61 488 884 145
- Emergency services: 000
- Lifeline: 131 114
- Suicide Help Line: 1300 651 251
After hours care
On campus
24 hours Monday to Sunday including public holidays
- Call 1300 854 144
- SMS +61 488 884 145
International students experiencing an accident, hospitalisation or other urgent issue after hours or when the university is closed can contanct our assistance line for immediate advice and support
- Call +61 3 9214 6741
Off campus
If you require care outside our normal consulting hours, you can access home visits through the National Home Doctor Service (13SICK) website.
- Call 13 74 25
These appointments are provided from 6pm Monday to Friday, from 12pm on Saturday and all day on Sundays and public holidays. This service is bulk billed.
The VVED allows you to access care for non-life-threatening emergencies. You can access the service through the Victorian Virtual Emergency Department (VVED) website.
Free help line available 24/7. You will be connected to a registered nurse for immediate, expert health advice. Access the service through the Nurse-on-Call website.
Walk-in service open 7 days, early to late. Find opening hours and locations on the Your Community Health website.
Public hospital emergency departments
St Vincent’s Hospital
41 Victoria Parade, Fitzroy VIC 3065
Call +61 3 9231 2211
Visit the St Vincent’s Hospital website
The Alfred Hospital
55 Commercial Road, Melbourne, VIC 3004
Call +61 3 9076 2000
Visit The Alfred Hospital website
Maroondah Hospital
Davey Drive, Ringwood East, VIC 3135
Call 1300 342 255
Visit the Maroondah Hospital website
External supports
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Beyond Blue
Support, advice and information on dealing with depression and anxiety.
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Mind Victoria
Specialist psychological support services to help you gain better mental health and improve the quality of your life.
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Mental Health Community Support Services
Support for people with a psychiatric disability, which helps people to live better lives through social connections, housing, education and employment.
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Headspace
Provides free online and telephone support and counselling to young people aged 12 to 25 years old.
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Kids Helpline
24 hours a day, 7 days a week free and confidential telephone counselling line and referral service for young people aged 15 to 25 years old.
Call Swinburne Security
Have you encountered an on-campus emergency, suspicious behaviour or personal safety concerns? Contact the Swinburne Security team by calling +61 3 9214 3333 from any Swinburne phone.