IT help

Find help for all of your computing and information technology issues.

IT Service Desk

Need help? Contact the IT Service Desk.

Telephone: +61 3 9214 5000
Email: (make sure you provide your phone number)

If your request is urgent, please call us. If we’re unable to resolve your issue, a request will be logged and assigned to the appropriate team.

Standard hours

Monday–Friday 8am – 6pm

Extended hours (19 February to 31 March 2018)

Monday–Friday 8am – 8pm
Saturday 8am – 4pm


Ask a rover

IT rovers can be found in the Hawthorn library. Drop by if you need help with connecting your wi-fi, resetting a password or printing.