Overview

Enhance your skills as a mental health practitioner with the Psychosocial Recovery Coach live online short course. Designed for newly appointed or aspiring mental health professionals, this course prepares you to effectively support individuals with psychosocial disabilities. Learn to collaborate with clients, their families, and carers, helping them navigate daily challenges and achieve their recovery goals.

Who should attend

This program supports newly appointed mental health practitioners, including Psychosocial Recovery Coaches, to build recovery‑oriented relationships and practical NDIS knowledge. It is also suited to community services workers, support workers, and people with lived or learned mental health experience specialising in psychosocial recovery coaching within the NDIS.

Skills you’ll learn

  • Time management skills
  • Excellent communication skills
  • Empathy skills
  • Psychosocial coaching skills
  • Emotional intelligence skills
  • Brief overview of NDIS

Learning outcomes

  • The role and purpose of Psychosocial Recovery Coaching in mental health and community services contexts
  • The value of lived and learned experience in recovery‑focused practice
  • Work within scope by distinguishing trauma‑informed coaching from therapy
  • Behaviour change and engagement strategies
  • Identify and respond to risk and crisis situations
  • Work collaboratively with families, carers, and service providers to support outcomes
  • Interpret the NDIS context, including the participant journey and the role of Psychosocial Recovery Coaching
  • Apply coaching frameworks to support participants to set goals and take action
  • Build and maintain ethical, respectful, and collaborative helping relationships

About your instructor

  • Brad Tellis

    Brad is a highly regarded mental health professional with over six years of experience in Support Coordination and Psychosocial Recovery Coaching. Brad has supported people with mental ill-health across Australia and is genuinely committed to quality support and services. As a leader, Brad has mentored highly skilled individuals and has an outstanding reputation in the sector; establishing engaged, collaborative teams that offer dedicated support to individuals and families. As a leading voice in the sector, Brad is regularly sought to enhance standards and assist in the management of complex cases.

Why Swinburne?

Delivered by facilitators who are industry experts

Participant course training manual

Live Online delivery allows you to do the course from anywhere

Access to our team of Customer Development Advisors

Upcoming dates
Day(s)
Time
Psychosocial Recovery Coach (HESC)
Day(s)
15 & 22 May 2026
Time
09:00 AM - 04:00 PM
Psychosocial Recovery Coach (HESC)
Day(s)
24 & 31 July 2026
Time
09:00 AM - 04:00 PM
Psychosocial Recovery Coach (HESC)
Day(s)
11 & 18 September 2026
Time
09:00 AM - 04:00 PM
Psychosocial Recovery Coach (HESC)
Day(s)
13 & 20 November 2026
Time
09:00 AM - 04:00 PM

What your course could look like

Day 1
What is psychosocial Recovery Coaching?
Recovery-oriented language
Lived and learned experience
Building, maintaining, and repairing the therapeutic relationship
Trauma-informed coaching vs trauma-therapy
GROW framework
Stages of Change - motivational interviewing
Day 2
Risk and crisis management
Working with stakeholders
Introduction to the NDIS
NDIS participant journey
Support coordination vs Psychosocial Recovery Coaching
Understanding, implementing, and changing participants’ NDIS plans
Surviving and thriving as a Psychosocial Recovery Coach
Live Online Delivery

Our Live Online delivery

Our Live Online delivery is a dynamic, engaging and interactive way to learn remotely. It’s just like face-to-face but with the added benefits of digital technology. Your facilitator will present in real-time, and you will be able to participate in group discussions and collaborate on exercises and group activities using our interactive platforms.

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