Additional Info:

If you are experiencing issues accessing your emails.

1. Ensure your Mail (Outlook, Mobile email) apps are updated to latest version.
2. In most cases a re-authentication should fix access issues.
3. In rare cases, removing the account and adding your account again will work.

Alternatively, if you are having other issues accessing Email services due to the disablement of basic authentication you can contact Swinburne IT Service Desk.

Record Number:


Date Submitted:

Date: Thursday 5th January 2023
Time: 03:50 PM