Financial support for eligible international students
This page will continue to provide information on any financial support available within the community for international students in response to coronavirus (COVID-19). Please remember to check your eligibility and relevant websites for further details.
If you continue to experience financial hardship as a result of COVID-19, please remember you can also discuss your difficulties with the ISA&S team, who will provide you with information on relevant community groups providing other practical support for international students that may help reduce your financial burden.
Red Cross hardship fund re-opens
The Red Cross has re-opened its Extreme Hardship Support Program to provide emergency relief to vulnerable temporary and provisional visa holders. A single person may receive $800 of Victorian funding. Families may receive more. Applicants may also be eligible for a further $300 via National funding and eligible applicants will be advised when they apply.
For more information, also available in multiple languages, and to apply go to redcross.org.au/vicrelief
Red Cross can also provide information about other supports available to people living in Victoria on temporary visas.
Partial refunds on Myki iUSEpass
You may be able to claim a partial refund on your Myki iUSEpass if you are no longer using public transport to travel to campus.
Please send us an email about submitting a refund request.
Relief for renters
Temporary changes to rental laws will end on 28 March, 2021
The national moratorium (freeze) on landlord evictions which commenced on 29 March 2020, for commercial and residential tenancies in financial distress who were unable to meet their commitments due to the impact of coronavirus was extended from the original 6 month period and continued into 2021. If you’re currently renting and worried about meeting your financial commitment, this announcement provided some certainty around your tenancy agreement.
The rent relief grant that accompanied the temporary changes is still available until the interim changes end on March 28.
Eligible students are encouraged to continue to apply up until March 28. If you believe you are eligible for the rent relief grant be quick to apply, it is not too late yet. Please find here the step-by-step guide to the rent reduction grant.
If you need assistance speaking with your landlord, or to understand what this means for your rental situation, please email the International Student Accommodation Adviser.
Swinburne support for financial hardship
During the unprecedented events of 2020 Swinburne, our philanthropic partners and staff contributed over $600,000 to the Swinburne Student Emergency Fund, providing one-off grants to students experiencing financial difficulties. This fund is now closed but we gratefully acknowledge the contributions of all donors openly wanting to support others during a difficult year.
Help for international students
- Our International Student Advisers can be reached on email@example.com or +61 3 9214 6741.
- An After-hours Assistance Line is also available for urgent assistance between 5pm - 9am weekdays, and 24 hours on weekends and public holidays. Call +61 3 9214 6741.
- Our Swinburne Academy Student Counter team (TD Reception) can be contacted at firstname.lastname@example.org or +61 3 9214 5671.