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Orientation Hawthorn

Hawthorn Campus: Frequently Asked Questions


TAFE and Higher Education (HE)
Student Card, Books, Timetables, Enrolments and Diaries
Accommodation
Computing and Information Technology
Important Resources
Student Services
Getting here and around
Activities & Clubs
Guides


TAFE and Higher Education (HE)

Q

Who is a TAFE student?

A

Students undertaking Certificate, Diploma and Advanced Diploma courses

 

Q

Who is a HE student?

A

Students undertaking Bachelor (undergraduate) courses or postgraduate courses such as Graduate Certificate, Graduate Diploma, Masters and PhDs..

 

Student Card, Books, Timetables, Enrolments and Diaries

Q

Where do I get my Swinburne Student Card?

A

See Student Cards

 

Q

Where do I get my textbooks?

A

See Swinburne Book Shop

 

Q

Where do I get my diary?

A

See Student Diary

 

 

Q

Where do I go with an enrolment query?

A

See enrolment queries/problems

 

Q

I need to change my subject enrolment, who do I contact?

A

See Faculties & Schools

 

Q

Where do I go with a fee query?

A

See fee queries/problems

 

Q

Does Swinburne offer scholarships?

A

See scholarships

 

Q

Are there scholarships for students in financial need or from the country?

A

See Equity Scholarships Program

 

Q

I need to contact a staff member?

A

See On-Line Staff Directory

 

Q

For more Information

A

HED Student Administration Unit,

TAFE Student Administration Unit

 

Accommodation

Q

Can Swinburne find me somewhere to live?

A

See Student Services Housing

 

Q

Where can I find information about living on Campus?

A

See Student Residences

 

Computing and Information Technology

Q

What is a Novell account?

A

Swinburne students are provided with a Novell network
account, that allows them access to the use of the
computers in Swinburne.
See Information and Technology Services

 

Q

Where are the computer labs located?

A

See Computer Laboratories

 

Q

How can I access my email account?

A

See Information and Technology Services - Email

 

Q

I want to purchase a computer, can Swinburne help?

A

See Computing and Information Technology Student Guide

 

Q

Where can I get help using online learning materials? Please note your enrolment has to be completed before you can access this service

A

HED: See Blackboard

TAFE See WebCT

 

Q

Can I view my lecture online?

A

asdaSee Information for students wishing to use Lectopia

 

Information Resources

Q

What is My.Swinburne

A

The My.Swinburne system gives students the opportunity to access information from seven of the most commonly used university web applications using a single username and password. Please note your enrolment has to be completed before you can access this service.From the student portal, users can access information from:
Allocate Plus (viewing timetable information for Higher Education students)
Student webmail access
Blackboard course information (for Higher Education students)
WebCT course information (for TAFE students)
Library Information (loans, holds, fines, etc.)
Student Results from the Student Information System
Ask George (FAQ website for all current students)
Student Exam Timetable

My.Swinburne

 

Q

What is Ask George?

A

Ask George (AG) is a frequently asked question (FAQ) website for current students to search for answers to their enquiries or submit enquiries of their own.
Your login details for Ask George (AG) are the same as your My.Swinburne portal login.
See AskGeorge

 

Q

What is SwinEmploy?

A

SwinEmploy is Swinburne's online employment service powered by CareerHub. It is a web-based information and management portal that provides an electronic communication hub between students, recent graduates, Alumni and employers.
See SwinEmploy

 

Q

What is SwinLink?

A

SwinLink is provided for current and former Swinburne students only, and is used for making course fee payments via credit-card and viewing and maintaining personal details held by the University.
See SwinLink

 

Q

What services does the Library provide?

A

Your library can work for you – get better results in your course by using what it has to offer.
See Library Services.

 

Student Services

Q

Is there a Child Care Centre on campus?

A

See Child Care Facilities

 

Q

Where can I get financial help?

A

See Student Services Finance

 

Q

Are medical services available on campus?

A

See Student Services Health

 

Q

I need help getting a job. Where can I go?

A

See Careers and Employment

 

Q

Are there lockers available to students?

A

See Locker Hire

 

Q

Does Swinburne have a Disability Support Service?

A

See Disability

 

Q

Is there counselling available on campus?

A

See Counselling

 

Q

Who can help me with my assignments

A

See Study Support

 

Q

Where can I get help with my language and academic skills?

A

 See English Language and Academic Skills Advisory Service

 

Getting here and around

Q

How do I get to Swinburne campuses?

A

See Transport Information

 

Q

Where can I park my car?

A

See Parking

 

Q

Where can I get a map of the campus?

A

See maps,

See Self Guided Campus Tour

 

Q

Where do I get a travel concession card?

A

See Concession Cards

 

Activities & Clubs

Q

How do I join a club or society?

A

See SSAA

 

Q

How can I get involved in university sport?

A

See Swinergy

 

Q

Does my campus have a gym?

A

See Swinergy

 

Guides

Q

How do I avoid Plagiarism and Cheating?

A

See Avoiding Plagiarism and Cheating: A Guide for Students (PDF)

 

Q

Where can I view the Student Guide?

A

See Student Guide