Frequently Asked Questions (FAQ)
On this page
TAFE and Higher Education (HE)
Who is a TAFE student?
Students undertaking Certificate, Diploma and Advanced Diploma courses
Who is a HE student?
Students undertaking Bachelor (undergraduate) courses or postgraduate courses such as Graduate Certificate, Graduate Diploma, Masters and PhDs.
Student Card, Books, Timetables, Enrolments and Diaries
Where do I get my Swinburne Student Card?
Where do I get my textbooks?
Where do I get my diary?
Where do I go with an enrolment query?
I need to change my subject enrolment, who do I contact?
Where do I go with a fee query?
Does Swinburne offer scholarships?
Are there scholarships for students in financial need or from the country?
I need to contact a staff member?
For more Information
Accommodation
Can Swinburne find me somewhere to live?
Where can I find information about living on Campus?
Computing and Information Technology
What is a Novell account?
Swinburne students are provided with a Novell network
account, that allows them access to the use of the
computers in Swinburne.
Where are the computer labs located?
How can I access my email account?
I want to purchase a computer, can Swinburne help?
Where can I get help using online learning materials?
Please note your enrolment has to be completed before you can access this service
Can I view my lecture online?
Information Resources
What is My.Swinburne
The My.Swinburne system gives students the opportunity to access information from seven of the most commonly used university web applications using a single username and password. Please note your enrolment has to be completed before you can access this service.From the student portal, users can access information from:
- Allocate Plus (viewing timetable information for Higher Education students)
- Student webmail access
- Blackboard course information (for Higher Education students)
- WebCT course information (for TAFE students)
- Library Information (loans, holds, fines, etc.)
- Student Results from the Student Information System
- Ask George (FAQ website for all current students)
- Student Exam Timetable
What is Ask George?
Ask George (AG) is a frequently asked question (FAQ) website for current students to search for answers to their enquiries or submit enquiries of their own. Your login details for Ask George (AG) are the same as your My.Swinburne portal login.
Swinburne has a database of over 460 questions and answers that you can access 24/7. If the answer is not there, then you can email us your specific question, and we will get back to you within one business day. Just log into the My.Swinburne portal and click on the 'Ask George' link.
What is SwinEmploy?
SwinEmploy is Swinburne's online employment service powered by CareerHub. It is a web-based information and management portal that provides an electronic communication hub between students, recent graduates, Alumni and employers.
What is SwinLink?
SwinLink is provided for current and former Swinburne students only, and is used for making course fee payments via credit-card and viewing and maintaining personal details held by the University.
What services does the Library provide?
Your library can work for you – get better results in your course by using what it has to offer.
Student Services
Is there a Child Care Centre on campus?
Where can I get financial help?
Are medical services available on campus?
I need help getting a job. Where can I go?
Are there lockers available to students?
Does Swinburne have a Disability Support Service?
Is there counselling available on campus?
Who can help me with my assignments
Where can I get help with my language and academic skills?
Getting here and around
How do I get to Swinburne campuses?
Where can I park my car?
Where can I get a map of the campus?
Where do I get a travel concession card?
Activities & Clubs
How do I join a club or society?
How can I get involved in university sport?
Does my campus have a gym?
Guides
How do I avoid Plagiarism and Cheating?
Avoiding plagiarism and cheating
Document Type: Booklet
Summary: A guide for students at Swinburne University of Technology (2nd edition)
Where can I view the Student Guide?
