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Comments, questions and research help

We can answer your questions or suggestions and help you with your research.

Live help service

Normal live chat opening hours are 11:00am to 3:00pm, Monday to Friday during semester, which will allow you to either chat with us or leave a message.
We will get back to you as quickly as we can.
Please see our privacy policy and terms of use.

Other contact methods

Make sure you tell us your student or staff number. We'll try to get back to you within one business day.

You can also make an appointment with the liaison librarian for your course.

About SMS queries

Questions may be sent by SMS test messages on 0427 841 787. During office hours you should receive a reply within 3 hours by SMS. You will not be charged any more than the standard SMS rate of your phone.

Technical problems

For technical problems with library databases, the catalogue or Subject Materials Online, please contact us using the technical problems contact form.