Problem Solving with ICT
Duration
- One Semester or equivalent
Contact hours
- 36 Hours
On-campus unit delivery combines face-to-face and digital learning.
2022 teaching periods
Swinburne Online Teaching Period 2 |
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Dates: Results: Last self enrolment: Census: Last withdraw without fail: |
Hawthorn Higher Ed. Semester 2 |
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Dates: Results: Last self enrolment: Census: Last withdraw without fail: |
Prerequisites
NilCorequisites
Nil
Alternative Tertiary Entry Program: Students who have passed ICT00003 are exempted from taking this unit and must select another unit in its place with advice from a Course Advice Specialist.
Aims and objectives
Every day we are faced with problems that require analytical thinking, creativity and resourcefulness to solve. This unit challenges students to explore different approaches to analysing and solving problems in an organisation framework. Students will develop the ability to apply analysis techniques to unfamiliar problems and present their investigation through the use of a wide range of innovative Information Communication Technologies [ICT], including prototyping, cloud-based tools, report writing and presentations. In addition, students are encouraged to reflect upon the learning taking place throughout the unit.
Students who successfully complete this unit will be able to:
1. Identify and define problems in an organisational context.
2. Select and apply various ICT tools and techniques to solve organisational problems.
3. Build a solution to address an organisation problem.
4. Evaluate the effectiveness and viability of an ICT solution from an organisational value perspective.
Unit information in detail
- Teaching methods, assessment, general skills outcomes and content.
Teaching methods
Face to Face Mode:
Scheduled hours: Lectures/ seminars (12 x 1 hour), Workshops (12 x 2 hours)
Other Student workload: Other activities including independent study and assessment tasks for a total of approximately 150 hours
Online:
Students are expected to spend 12 hrs per week in engagement online with learning activities and discussion boards; and other activities including independent study and assessment tasks for a total of approximately 150 hours
Assessment
Portfolio Assessment consisting of:
- Problem definition proposal
- Technology setup spike
- Prototype
- Final Presentation
- Final report
- Reflective journal
Individual 30-50%
Group 50-70%
General skills outcomes
During this unit students will receive feedback on the following key generic skills:
• problem solving skills
• analysis skills
• communication skills
• ability to tackle unfamiliar problems, and
• ability to work independently
Content
Topics may include:
• Project Plan, Project Planning and Methodology
• Information Gathering. Questions & Communication
• Content Management Systems & Hosting Requirements
• Business Value & Process Improvement
• Team Dynamics
• Overview of computer systems in terms of hardware, software and networking
• Usability Testing
• Innovation and Creativity
• Teamwork, planning and collaboration
• Report Writing & Presentation Techniques
Study resources
- Reading materials.
Reading materials
Students are advised to check the unit outline in the relevant teaching period for appropriate textbooks and further reading.