Leading High Performance Organisations

AVA80039 12.5 Credit Points Hawthorn, Online

Duration

  • One Semester or equivalent

Contact hours

  • 150 contact hours - Online

On-campus unit delivery combines face-to-face and digital learning. For Online unit delivery, learning is conducted exclusively online.

2023 teaching periods

Hawthorn

Higher Ed. Semester 2

Dates:
31 Jul 23 - 29 Oct 23

Results:
5 Dec 23

Last self enrolment:
13 Aug 23

Census:
31 Aug 23

Last withdraw without fail:
15 Sep 23


Aims and objectives

This unit explores the challenges of leading and managing aviation organizations to a high level of performance, where this is measured not only in commercial terms, but also reliability and safety. It draws on the management disciplines of Organizational Behaviour and Leadership as they apply on the flight deck, in air traffic control, maintenance, and across airline operations, combining this with the research into more aviation specific areas such as Human Factors, Safety, Resilience, Systems Engineering, and High Reliability Organizations. The unit examines how leaders can generate a healthy culture, team working, systems, processes, and controls along all these dimensions..

Unit Learning Outcomes (ULO)
Students who successfully complete this unit will be able to:
 
1. Identify high performance in its proper organizational and aviation industry context
2. Describe the competing priorities that arise from considerations of efficiency, quality, reliability, safety, resilience, adaptability, and innovation as they apply in an aviation context.
3. Explain the fundamental dilemma captured in the contrast between reliability and resilience, conformance and responsiveness.
4. Critically analyse the main features of Normal Accident Theory (NAT), High Reliability Organizations (HRO), Resilience Engineering (RE), and Systems Theory (STS) as implemented across aviation.
5. Demonstrate which method, NAT, HRO, RE, or STS, is most appropriate for different areas within an organization or type of aviation sector
6. Identify the principles that drive a high performing organizational culture for both reliability and resilience, safety and innovation7. Identify the principles that drive a high performing organizational culture for both reliability and resilience, safety and innovation