Human Factors and Performance in Aviation
Duration
- One Semester
Contact hours
- 48 hours
2020 teaching periods
Hawthorn
| Higher Ed. Semester 1 | ||
|---|---|---|
|
Dates: Results: Last self enrolment: Census: Last withdraw without fail: |
Corequisites
NilAims and objectives
The aim of this unit is to provide a comprehensive overview of the fundamental and important concepts in human factors as they relate to safe operation of aircraft.
Unit Learning Outcomes (ULO)
Students who successfully complete this unit will be able to:
1. Identify essential psychological concepts such as personality, inter-personal communication, attention and vigilance.
2. Explain and discuss how humans interact with automation on the flightdeck.
3. Recognise and discuss important models of human behaviour in relation to errors.
4. Identify the fundamental principles of crew resource management.
5. Explain and discuss how the techniques of CRM can be used to improve and enhance human performance on the flightdeck.
6. Define and discuss the concept of threat and error management. Identify essential psychological concepts such as personality, inter-personal communication, attention and vigilance.
This Unit of Study will contribute to you attaining the following CLOs:
2. Demonstrate broad and coherent knowledge of Aviation Human Factors, Aviation Management and Aviation Technology to critically analyse and solve problems and implement solutions in global professional airline and aviation practice.
3. Work autonomously and in teams within organisations with a focus on safety, quality, legality and profitability applying ethical standards with professional accountability.
5. Demonstrate effective oral and written communication skills in a professional aviation context.
2. Demonstrate broad and coherent knowledge of Aviation Human Factors, Aviation Management and Aviation Technology to critically analyse and solve problems and implement solutions in global professional airline and aviation practice.
3. Work autonomously and in teams within organisations with a focus on safety, quality, legality and profitability applying ethical standards with professional accountability.
5. Demonstrate effective oral and written communication skills in a professional aviation context.
Unit information in detail
- Teaching methods, assessment, general skills outcomes and content.
Teaching methods
Lectures (24 hours), workshops (mass tutorials) 12 hours,
*Synchronous online learning (12 hours).
Assessment
| Types | Individual or Group task | Weighting | Assesses attainment of these ULOs |
| Portfolio Assignment | Group | 25-35% | 1,2,3,4,5,6 |
| Presentations | Group | 5-15% | 1,3 |
| Online tests | Individual | 5-15% | 1,3,4 |
| Examination | Individual | 45-55% | 1,2,3,4,5,6 |
General skills outcomes
- analysis skills
- problem solving skills
- communications skills
- ability to tackle unfamiliar problems
- ability to work independently
Content
- Personality
- Effective teamwork and leadership
- Communication and assertiveness
- The Reason model
- Decision making and pilot judgement
- Attention, monitoring, vigilance and situational awareness
- Ergonomics and human-machine interface
- Management of aircraft automation
- Flight simulation
- History of CRM training
- Elements of CRM training and their evolution
- Line-oriented flight training and line-oriented safety audits
- Cross cultural perspectives in CRM
- Basic Threat and Error Management Principles
- An in depth case study of an aviation accident
Study resources
- Reading materials and text books.
Reading materials
Goeters, K-M. (2002). Evaluation of the effects of CRM training by the assessment of non-technical skills under LOFT. Human Factors and Aerospace Safety, 2(1). 71-86.
Harris, D (2011). Human performance on the flight deck. Ashgate, Aldershot.
Helmreich, R.L., Klinect, J.R., & Wilhelm, J.A. (2003). Managing threat and error: Data from line operations. In G. Edkins & P. Pfister (Eds.), Innovation and consolidation in aviation. Ashgate, Aldershot.
Helmreich, R.L., Merritt, A.C. & Wilhelm, J.A. (1999) The evolution of Crew Resource Management training in commercial aviation. International Journal of Aviation Psychology, 19-32.
Helmreich, R.L., & Merritt, A.C. (2000). Safety and error management: The role of crew resource management. In B.J. Hayward & A.R. Lowe, (Eds.), Aviation resource management, Vol 1. Ashgate, Aldershot.
Helmreich, R.L., & Merritt, A. (1998). Culture at Work in Aviation and Medicine: National, Organisational and Professional Influences, Ashgate, Aldershot.
Kanki, B, Anca, J & Helmreich, R (2010). Cockpit resource management. Elsevier, Burlington.
Maurino, D.E., Reason, J., Johnston, N., & Lee, R.B. (1995). Beyond Aviation Human Factors, Avebury Aviation, Aldershot.
Orlady, H.W. & Orlady, L.M. (1999). Human Factors in Multicrew Operations, Ashgate, Aldershot.
Reason, J (1990). Human Error, Cambridge University Press, Cambridge.
Reason, J. (1997). Managing the Risks of Organisational Accidents, Ashgate, Aldershot.
Salas, E., Fowlkes, J.E., Stout, R.J., Milanovich, D.M., & Prince, C. (1999). Does CRM improve teamwork skills in the cockpit? Two evaluation studies. Human Factors, 41(2), 326-343.
Salas, E., Burke, C.S., Bowers, C.A., & Wilson, K.A. (2001). Team training in the skies: Does Crew Resource Management (CRM) training work? Human Factors, 43(4), 641-674.
Trollip, S.R., Jensen, R.S. (1991). Human Factors for General Aviation, Jeppesen Sanderson.