Ethics, Regulation and Client Management
Duration
- One Semester or equivalent
Contact hours
- 36 hours face to face + blended
On-campus unit delivery combines face-to-face and digital learning. For Online unit delivery, learning is conducted exclusively online.
FASEA have approved Swinburne unit FIN60009 – Ethics, Regulation and Client Management as meeting the requirements of the bridging course "Ethics for Professional Advisors"
Aims and objectives
2. Critically analyse and evaluate systemic sources of (un)ethical behaviour, and propose professional and institutional improvements
3. Demonstrate advanced communication skills and effective application of client engagement psychology in financial planning contexts
4. Critically reflect on cognitive and behavioural patterns in financial decision making, and provide ethical client management solutions
5. Work effectively in diverse teams
Unit information in detail
- Teaching methods, assessment and content.
Teaching methods
Type | Hours per week | Number of Weeks | Total |
On Campus Class | 3 | 12 | 36 |
Unspecified Activities Independent Learning | 9.5 | 12 | 114 |
TOTAL | 150 hours |
Type | Hours per week | Number of Weeks | Total |
Online Learning Activities | 12.5 | 12 | 150 |
TOTAL | 150 hours |
Assessment
Types | Individual/Group Role | Weighting | Unit Learning Outcomes (ULOs) |
Case Studies | Individual | 40-60% | 1,2,3,4 |
| Reflective Essay | Individual | 40-60% | 1,2,3,4 |
| Presentation and Report | Group | 10-20% | 1,2,3,4,5 |
| Test | Individual | 10-20 | 1,2 |
Content
• Recent developments in the institutionalised ethics regime of the financial planning services industry
• Complex ethical issues and dilemmas in financial planning services
• Conflicts of interest: understanding and managing systemic sources
• Advanced applications of professional conduct: applying integrity, resisting power pressure and giving voice to values
• Advanced management of client relationships
• Advanced communication and interpersonal skills
• Behavioural finance: managing cognitive bias and improving heuristics
• Advanced ethical reasoning and social intuitionist approaches to decision making
• Advanced conflict management skills: building empathy and trust
Study resources
- Reading materials.
Reading materials
Fees
- Domestic and international fees
| Domestic | International | |
|---|---|---|
| FPA Member | $2,763 | $3,664 |
| Non FPA Member | $3,250 | $4,310 |
FPA Member Scholarship
Current members of the Financial Planning Association of Australia (FPA) who are studying a postgraduate course in Financial Planning are eligible for a 15% reduction in tuition fees.
Professional accreditation
The Financial Advisers Standards and Ethics Authority (FASEA) has approved Swinburne’s undergraduate and postgraduate courses in Financial Planning. This includes the Graduate Diploma, Master, Double Master, and the bridging course in ethics (unit FIN60009).
A FASEA approved degree is a mandatory requirement to practice as a financial planner or advisor in Australia.
Swinburne business degrees with a major in financial planning or in accounting and financial planning, and all our postgraduate financial planning courses are also accredited by the Financial Planning Education Council (FPEC).