Simplify your money matters with clear, student-friendly advice.
Whether it's arranging payment for your fees or dealing with an overdue invoice, help is available. Check out some of our services below.
Support services and resources
If you need help lodging your tax return, you may be eligible for Swinburne Student Life’s Tax Help program. It’s a free and confidential service to help students complete their tax returns, run by a group of ATO-trained and approved student volunteers.
When is Tax Help available?
Tax Help is available from 20 July – 31 October by online appointment.
Who can access Tax Help?
You’re eligible for Tax Help if your income is up to A$60,000 for the income year and you did not:
- work as a contractor, for example a contract cleaner or taxi driver
- run a business, including as a sole trader
- have partnership or trust matters
- sell shares or an investment property
- own a rental property
- have capital gains tax (CGT)
- receive royalties
- receive distributions from a trust, other than a managed fund
- Receive foreign income, other than a foreign pension or annuity.
Note: If you’re eligible for Tax Help, you will need a myGov account linked to the ATO.
Book an appointment
To schedule an appointment online, complete the tax help request Tax Help request form.
You can also schedule a time by contacting Swinburne Student Life by phone or email.
Information to bring to your appointment
To prepare your tax return, you must bring certain information to your appointment. Make sure to read and complete the steps in the Tax Help appointment confirmation form [PDF 168KB].
Whether it's understanding what your fees cover or dealing with an overdue fee notice, help is available. You can learn more about your rights and responsibilities relating to fees in several ways:
Fees help guides
If you want more information about paying your fees, managing your financials online, managing your HELP application or understanding your statement of account, download the following help guides.
If you’re struggling financially and having trouble meeting basic living costs, you may be able to receive a grant to help you cover some expenses.
These grants apply to you if you’re significantly financially disadvantaged, or from a low socio-economic background (for example, you or your family receive Centrelink payments).
Grants are available at different times of the year. Search grants for full eligibility criteria and application deadlines.