Do you need disability technology and support?

Our AccessAbility librarians can help with accessing library services, resources and facilities. 

Students who are registered with AccessAbility Services can borrow assistive equipment from all campus libraries. This equipment includes ergonomic and large-print keyboards, whale mice, trackballs, digital voice recorders, Pearl camera, smart pens, ipads and laptops.

Learn more

If you are an enrolled student living with a disability, medical or mental health condition, or you have primary carer responsibilities, our AccessAbility Services team is here to help you get the most out of your studies.

How to receive assistance from AccessAbility services

View registration information.

Once registered, you will work with an AccessAbility Adviser, who will give you advice on support services that may help you with your studies. They will then develop an Education Access Plan (EAP) that includes the services and reasonable adjustments that you need. 

If you have any questions about AccessAbility services, feel free to contact us at the locations below. We have also attached maps of AccessAbility facilities for each campus. 

Equitable Assessment Arrangements

Equitable Assessment Arrangements (EAAs) are available to eligible students living with a disability, medical or mental health condition, or have carer responsibilities.

Find out how we can adjust your exam and assessment conditions.

Support with placements

If you have a disability, medical or mental health condition, or have carer responsibilities and are undertaking a placement, Swinburne can offer a variety of support services.

When you register with AccessAbility services, they will help you manage reasonable adjustments and can advise on disclosure and privacy. An adviser can recommend placement adjustments in your Education Access Plan (EAP) which you can then provide to your host.

Under the Equal Opportunity Act (2010), Disability Discrimination Act (1992) and Disability Standards for Education (2005), your host organisation must provide 'reasonable adjustments' to ensure you’re able to undertake tasks and participate in the same capacity as others.

If you choose not to register with AccessAbility (but want to disclose your disability to your host organisation) you can contact the placements team for assistance by submitting an online query.

We recommend you advise the placements team and your host organisation of your disability if it is likely to impact on your placement. The work integrated learning team will work with you both to help balance your learning needs, adjustments and any accreditation requirements

Note: Even if you don’t register with AccessAbility services, your host organisation must still accommodate your disability.

  • Two females sit at a desk as one helps the other through a book

    AccessAbility Careers Hub

    If you are a student living with disability a medical condition, mental illness or primary carer responsibilities you can use the AccessAbility Careers Hub to develop your career management skills and employability.

  • Teacher helps a student understand a topic

    Rights and responsibilities

    If you’re receiving support from AccessAbility services at Swinburne, you need to be aware of your rights and responsibilities.

AccessAbility service locations and contact details

Need assistance during COVID-19 restrictions?

Due to current COVID-19 restrictions, face-to-face appointments with AccessAbility will continue to assist you via MS Teams or phone. Please call us on +61 3 9214 5234 or send us an email at If you require an in-person meeting, please speak with your advisor.

Due to the high volume of emails at this time, there may be a delay in response. Please be patient while we respond to your enquiry. 

Contact us on or:

Hawthorn AccessAbility services

+61 3 9214 5234
AMDC 106 (Ground Floor), AMDC Building
463–477 Burwood Road
Hawthorn VIC 3122
Monday – Friday: 8.30am–5pm (phone hours from 9am)

Accessibility map Hawthorn (PDF 660KB)
Croydon AccessAbility services

+61 3 9726 1507
Building CA, Room CA 133
12–50 Norton Road, Croydon
Monday, Wednesday and Thursday: 9am–5pm

Accessibility map Croydon (PDF 433KB)
Wantirna AccessAbility services

+61 3 9210 1181
Note: This number is not being monitored during COVID-19. Please call +61 3 9214 5234.
WA Building, Room WA119
369 Stud Road, Wantirna
Tuesday and Friday: 8.30am–4.30pm

Accessibility map Wantirna (PDF 322KB)

AccessAbility equipment

AccessAbility services can arrange in-class assistive technology for students living with a disability. Available equipment includes:

  • JAWS: Job Access With Speech (Screen reader)
  • MaGic (Screen Magnification)
  • Dragon Naturally Speak Version 10 (Speech recognition)
  • Read and write gold 
  • Sonocent audio note-taker
  • Echo smart pen
  • VictorStream Reader
  • Pearl Camera (CCTV)
  • Ergonomic keyboards
  • Portable magnifier screens
  • Ergonomic Mouse
  • Laptops

To arrange assistive technology/equipment, speak with your AccessAbility Adviser or contact our offices.

Jack's experience

Jack's experience using assistive technologies as a Swinburne student.

Contact one of our AccessAbility librarians listed below if you need assistance to access library services, resources or facilities:

Leanne Meere
+61 3 9214 3846

We can help you with retrieving items from shelves, extended loan periods or computer access time, room bookings, photocopying and building access.

Students who are registered with AccessAbility Services can also borrow assistive technology/equipment from all campus libraries. Equipment includes ergonomic and large-print keyboards, trackballs, digital voice recorders, Pearl camera, ECHO Smart Pens, iPads and laptops. All assistive technology and equipment loans must be approved by an AccessAbility Adviser. 

Bookings can be made in person at the Hawthorn Library, by phone on 1300 794 628 or by email at

Accessible parking is available at every Swinburne campus. View locations on the maps above.

When you park in an accessible parking space on campus, you need to display a disability parking permit (you can get this from your local council or VicRoads) and a Swinburne student parking sticker.

View accessible parking options at Hawthorn, Croydon and Wantirna.

These Australian and overseas-based resources contain valuable information about education, social networking and careers for people living with disabilities.

  • Carers Victoria: Representation and support for caring families.
  • We Connect Now: US based blog dedicated to uniting college students with a disability
  • I can network: Australia’s first social enterprise founded by people with Autism
  • Young Carer Bursary Programme: Assisting eligible young carers aged 25 years and under to continue or return to study
  • myCompass: An interactive self-help service that aims to promote resilience and wellbeing
  • Transition and pathways: Find out about transition pathways after leaving school from the National Disability Coordination Officer Program (NDCO).

Swinburne is committed to providing equal educational opportunities for people living with a disability, medical or mental health condition, and people with primary carer responsibilities.

We will negotiate a range of reasonable adjustments to ensure that students have equal opportunity to access and participate in education at Swinburne.

We promote independence and encourage the use of assistive technology.

We take pride in the support we provide. All our services are negotiated and provided in accordance with the Disability Discrimination Act (Cth) 1992, Disability Standards for Education (Cth) 2005, and the Carer Recognition Act (Cth) 2010.

We aim to:

  • Assist you to access information before and during your study that is relevant to your educational experience, to enable informed choices.
  • Give timely responses to queries (within two business days) and refer you to the appropriate department if unable to assist directly.
  • Behave honestly, professionally and ethically, accept accountability and responsibility for our actions.
  • Acknowledge and respect the privacy of individuals. All health information will be kept confidential in accordance with Swinburne’s privacy policy. Documentation will be stored electronically in a secure location within the Student Management System.
  • Commit to continuously improve our performance through review. We will be open to new ideas, actively receive feedback, and identify and implement improvement opportunities.
  • Acknowledge and respect diversity in our students and their individual requirements.
  • Assist you to access learning resources.
  • Treat you with dignity and respect and uphold child safety standards, so that you can enjoy an environment free from all forms of harassment and discrimination.
  • Provide you with advice on how to access and lodge feedback through the complaints and feedback process.
  • Take every opportunity to educate and support Swinburne staff with equitable access to education.

Do you require our AccessAbility services?

Register now and we’ll team you up with an AccessAbility adviser.

Register now