Need emergency assistance?

If you or someone you know is hurt or in immediate danger: 

  • call the emergency services on 000
  • call Swinburne Security on +61 3 9214 3333 for 24-hour assistance including non-life-threatening incidences.
Report it to Safer Community (non-emergency support)

If you, or someone you know, is being affected by inappropriate, concerning or threatening behaviour, Safer Community wants to know. Report an incident online or email

Support on campus

Would you like to speak to someone on campus?

Register and make an appointment with Swinburne’s counselling services. 

The counselling service at Wellbeing at Swinburne are available to help you through any personal, emotional or mental health concern you may be experiencing. 

Counselling offers a chance to talk through your challenges in a confidential space with  an experienced health care professional. 

Are you in need of after-hours support?

The Swinburne crisis line is available to help you 24 hours a day on weekends and public holidays, and outside business hours on weekdays (before 9.00am and after 5.00pm). Call crisis line on 1300 854 144 or text +61 4 8888 4145.

Support off campus


Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24-hour crisis support and suicide prevention services. Lifeline's aim is to ensure Australians are suicide-safe through connection, passion and hope in order to achieve a suicide-free Australia. 

Call 13 11 14 for 24/7 phone crisis support or visit the website.


If you’re based in Australia and going through a challenging time, eheadspace can help. eheadspace provide free online, phone support and counselling to young people 12 to 25 and their friends and families. 

Visit their website for more information. 

Need to report a concern?

You can receive advice, request an intervention or report an incident on or off campus with Safer Community.

Find out more