This unit incorporates knowledge of rapidly developing technology in information systems, warehousing and distribution techniques. Students in this unit will learn how to analyse, evaluate and develop holistic systems for: logistics operations; planning and control; customer service and integrated logistics management. This unit develops core leadership, technology and management competencies required by contemporary supply chain managers and their organisations.


Teaching Periods
Start and end dates
Last self-enrolment date
Census date
Last withdraw without fail date
Results released date
HE Block 6
Start and end dates
Last self-enrolment date
Census date
Last withdraw without fail date
Results released date

Learning outcomes

Students who successfully complete this unit will be able to:

  • Critically analyse the role of logistics operations in achieving organisational goals
  • Apply problem solving to develop a system of integrated logistics management for the organisation
  • Critically analyse the logistics planning and control aspects of the organisation
  • Communicate proficiently to a variety of audiences and operate as an effective member or leader of a team

Teaching methods


Type Hours per week Number of weeks Total (number of hours)
Face to Face Contact (Phasing out)
Block Teaching
3.00 12 weeks 36
Unspecified Learning Activities (Phasing out)
Independent Learning
9.50 12 weeks 114


Type Task Weighting ULO's
Assignment 1Individual 20 - 30% 1,2,3 
Assignment 2Group 30 - 40% 1,2,3,4 
Assignment 3Individual 30 - 50% 1,2,3 


  • The logistics function in the organisation
  • Distribution network and Omni-channel networks
  • Total cost concept
  • Sourcing materials and services
  • Producing goods and services
  • Customer service management
  • Methodology for customer service evaluation
  • Demand management
  • Order management and customer service
  • Functional supply operations for an organisation – order processing, unitisation aspects, warehousing aspects, transport aspects, inventory management aspects
  • Logistics systems planning and forecasting
  • Supply Chain performance measurement and financial analysis
  • Transportation network design and analysis
  • Inventory management
  • Measurement and monitoring of logistics operations
  • Supply chain technology – Managing Information Flows
  • Strategic challenges and change for supply chains

Study resources

Reading materials

A list of reading materials and/or required textbooks will be available in the Unit Outline on Canvas.