This unit is designed to provide students with an understanding of the nature and importance of communication, interpersonal skills, and individual and group development, the context of work and the students’ role as an organisation member, especially in the global context. Through the use of experiential teaching approaches students will develop skills that are effective for individual and team-based roles in today's changing organisations. The unit provides an opportunity to build fundamental academic skills, including written and verbal communication, presentation, reference skills, intellectual independence, analysis, synthesis, research, transfer of learning from one situation to another


Teaching Periods
Start and end dates
Last self-enrolment date
Census date
Last withdraw without fail date
Results released date

Learning outcomes

Students who successfully complete this unit will be able to:

  • Understand the nature and importance of communication, interpersonal skills, individual and group development to members of organisations
  • Develop written and verbal communication skills
  • Develop and refine interpersonal skills as team members in today's changing organisations
  • Experiment with various techniques, theories and approaches to communication and management
  • Appreciate the context of work and their own roles as organisation members, especially in the global context

Teaching methods


Type Hours per week Number of weeks Total (number of hours)
Face to Face Contact (Phasing out)
2.00 12 weeks 24
Face to Face Contact (Phasing out)
1.00 12 weeks 12
Unspecified Learning Activities (Phasing out)
Independent Learning
9.50 12 weeks 114


Type Task Weighting ULO's
AssignmentIndividual 40 - 60% 2,4,5 
PresentationGroup 20 - 30% 1,2,3,4 
ReportIndividual 10 - 20% 1,2,3,4 
ReportGroup 10 - 20% 1,2,3,4 


  • Introduction to communication
  • Research
  • Report writing
  • Oral presentations
  • Interviewing skills
  • Groups and communication
  • Group dynamics/team work
  • Perception/self-disclosure
  • Anger, stress and managing feelings
  • Conflict
  • Negotiation

Study resources

Reading materials

A list of reading materials and/or required textbooks will be available in the Unit Outline on Canvas.