Overview

This unit is designed for managers and corporate strategists to provide a better understanding of IT/Technology oversight and management. The unit is especially relevant for non-technical managers with IT responsibilities. Essential technologies for an organisation will be discussed, as well as emerging technologies that potentially could be part of the mainstream organisational technologies in the near future. An overview of the rationale and consideration in the management aspects of these technologies (including adoption, acquisition, deployment, maintenance) such as impact management, change management, service delivery, business value delivery, management of technology vendors and partners will also be discussed.

Requisites

Teaching periods
Location
Start and end dates
Last self-enrolment date
Census date
Last withdraw without fail date
Results released date
Semester 2
Location
Hawthorn
Start and end dates
29-July-2024
27-October-2024
Last self-enrolment date
11-August-2024
Census date
31-August-2024
Last withdraw without fail date
13-September-2024
Results released date
03-December-2024

Learning outcomes

Students who successfully complete this unit will be able to:

  • Critically analyse and evaluate the role of data and the critical issues surrounding Big Data and data management as part of a contemporary and the future organisation
  • Critically evaluate and triage risk issues related to technological infrastructure including cyber security risks, and identify appropriate technological vendor and/or partner to work with in resolving the issues
  • Apply advanced knowledge of the frameworks, methods, tools and the business impact associated with technology adoption and governance
  • Critically evaluate options for ensuring coherent approaches to strategy, technology governance, and managing service delivery within an organisation
  • Communicate proficiently and in professional practice to a range of audiences and operate as a member or leader of a group

Teaching methods

Hawthorn

Type Hours per week Number of weeks Total (number of hours)
On-campus
Class
2.00  12 weeks  24
Unspecified Activities
Independent Learning
9.50  12 weeks  114
Online
Lecture (asynchronous)
1.00  12 weeks  12
TOTAL     150

Swinburne Online

Type Hours per week Number of weeks Total (number of hours)
Online
Directed Online Learning and Independent Learning
12.50 12 weeks 150
TOTAL150

Assessment

Type Task Weighting ULO's
Assignment 1Individual 30 - 40% 1,2,3 
Assignment 2Group 30 - 40% 1,2,3,5 
Assignment 3Individual 20 - 40% 2,3,4 

Content

Overview of organisational (IS) Information Systems, (IT) Information Technology, infrastructure including:

  • Network technologies
  • Internet Technologies
  • Mobile Technologies,
  • Data
  • Data management
  • Data centres

Emerging Technologies/concepts:

  • Cloud Computing
  • Cloud-based Services
  • Location-based services
  • The Internet of Things (IoT)
  • Big Data
  • Disruptive technologies & innovation
  • Green IT Technologies
  • The key aspects on Infrastructure management including:
  • Vendor management
  • Service Delivery Management
  • Information Technology
  • Infrastructure Library (ITIL)
  • Management of IT
  • Control Objectives for Information and Related Technology (COBIT)
  • Integration, middleware
  • Scalability
  • Redundancy
  • Disaster Recovery Plan (DRP)
  • Business Continuity Planning (BCP)
  • Risk & security management & mitigation
  • Other key issues: compliance, DRM and licensing

Organisational & managerial perspective on technologies including:

  • Dynamic Capabilities
  • Benefits realisation
  • IT Portfolio
  • IT Portfolio Grid
  • IS/IT Business Alignment
  • Enterprise Architecture; Socio-cultural geo-political consideration on the adoption of technologies as part of a comprehensive strategy on delivering value and capabilities to the organisation
  • Innovation
  • Strategy and Change management
  • Risk Management

Study resources

Reading materials

A list of reading materials and/or required textbooks will be available in the Unit Outline on Canvas.