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studentHQ

studentHQ is your point of contact for all student enquiries. We provide a wide range of information and administrative services to support you throughout your Swinburne experience.

You can get help and advice from studentHQ by:

Find your studentHQ

studentHQ SPW

Ground Floor, SPW Building
Off Wakefield Street, Hawthorn
Victoria 3122

Monday to Thursday: 9am–5pm
Friday: 10am–5pm

studentHQ AMDC

Ground Floor, AMDC Building
Burwood Road, Hawthorn
Victoria 3122

Monday to Thursday: 9am–5pm
Friday: 10am–5pm

Closed public holidays

Book an after hours appointment

Pop-Up studentHQ Library

Ground Floor, LB Building
John Street, Hawthorn

Monday to Thursday: 9am–5pm
Friday: 10am–5pm

Pop-Up ID Card Hub

BA202, BA Building
John Street, Hawthorn

Monday to Thursday: 9am–5pm
Friday: 10am–5pm

Enrolment Hub

BA202, BA Building
John Street, Hawthorn

Monday to Friday: 10am–1pm

Hawthorn campus information and map

studentHQ

CG Building
12-50 Norton Road, Croydon
Victoria 3136

Croydon campus information and map

Operating hours

Monday to Friday: 9am–5pm

Normal operating hours (Monday to Friday: 8am–5pm) will resume Monday 23 January 2017.

Closed public holidays

studentHQ

WA Building
369 Stud Road, Wantirna
Victoria 3152

Wantirna campus information and map

Operating hours

Monday to Friday: 8am–4pm

Normal operating hours (Monday to Friday: 8am–5pm) will resume Monday 23 January 2017.

Closed public holidays


@ your studentHQ

We offer the following services:

Financial

studentHQ does not accept cash payments. If you are making payments in person, you can use EFTPOS, VISA, Mastercard or by cheque.

University document certification

studentHQ can certify the following Swinburne documents on presentation of the original and copies:

  • Academic transcript
  • Award letter
  • Enrolment status letter
  • Exemption letter
  • Testamur/Certificate

If you are supplying transcripts from other universities in support of a course application to Swinburne, then the Original Document Sighted stamp will be used.

You must supply your own copies of original documentation.

Accommodation

Accommodation assistance and advice offered at each campus:

  • Croydon - Next to Cafeteria, (03) 9726 1712
  • Hawthorn - studentHQ Swinburne Place West (SPW), (03) 9214 8882
  • Wantirna - WA Building, (03) 9210 1905

International students can also contact:

Sam Tsering - International Student Accommodation Adviser
Phone: (03) 9214 5551
Email: accommodation@swin.edu.au

Student support

A range of free and confidential services are available to assist students, including:

  • Student counselling
  • Health service
  • AccessAbility services
  • Centre for Career Development
  • Accommodation
  • Student financial advice

 

  • Academic Calendar

    Academic calendar

    Stay up-to-date with important dates.

  • Forms and documents

    Student forms

    Search, download and/or submit student forms.

     

     

  • Ask George

    Ask George

    Ask George is our Frequently Asked Questions (FAQs) database for current students and staff. Browse our FAQs or submit an enquiry of your own.

  • Student ID cards

    Student ID cards

    You can get your Swinburne student ID card at any campus studentHQ.

  • Payments

    Payments

    studentHQ offices do not accept cash payments. Find out what payment methods are available.

  • Give us your feedback

    We're listening!

    Your feedback is important to us. Let us know your thoughts!

Our commitment to you

Is to be responsive to your needs, to provide reliable and accurate information, and to make interactions with Swinburne studentHQ as positive an experience as possible.

studentHQ Hawthorn