Essential face-to-face services now open

Your Libraries, Library & studentHQ services and Latelabs are now open with temporarily limited hours. View our changed hours of operation.

If you feel unwell please do not attend. Contact us before attending campus, as we are able to serve you remotely for most services.

We will continue to keep you updated with what services will be available, and when, as the transition to campus continues. Keep an eye on the dedicated transition to campus information.

If you need assistance on any other matters please call us on 1300 794 628, send us an email or live chat with us. We are available Monday to Friday, 8am to 6pm (closed public holidays).

Want to enrol for 2021? Check the latest information on when and how to enrol, and what support is available to you.

Library and studentHQ is your go-to for any questions you have as a student of the university. No matter whether your query is related to your studies, or about campus life, our aim is to support you as much as possible. If we can’t directly assist you, we’ll put you in touch with the right contact. 

Library and studentHQ branches are located within the library at each of the three Melbourne campuses below, and at our Sydney campus.

Feel free to walk in with your query at the locations listed below, or call 1300 794 628.

Get ahead of the campus queue

Want to speak to Library and studentHQ but don’t want to wait around? Save time and join the queue via the link below and under each location listed. Your time allocation ticket will then be sent to you via SMS — just make sure you arrive at the location by the time your ticket is called!

Join the queue

Hawthorn Library, LB building
Level 2, off John Street, Hawthorn

Hawthorn Library and Latelab 9am–5pm
Entrance via Latelab for the library and Library and studentHQ via level 2 (Atrium or McLeod Lane entrance)


View Hawthorn opening hours

Join the Hawthorn queue

Croydon Library, CD Building
12–50 Norton Rd, Croydon 

From 11 January 2021:
Mondays, 8am–4pm only.
Latelab is accessible via the library entrance.

Join the Croydon queue

Wantirna Library, WD Building 
369 Stud Rd, Wantirna 

Tuesdays, 8am–4pm only.
Latelab is accessible via the library entrance.

Join the Wantirna queue

1–3 Fitzwilliam Street, Parramatta NSW 2150
Monday – Friday 9am – 5.30pm (closed public holidays)

Note: Our Sydney branch does not have online booking capability for studentHQ but feel free to drop by in person and our friendly staff will attend to your query.

Need more help?

If you have any questions about life at Swinburne, or if you need a helping hand, the friendly team at Library and studentHQ is there for you whenever you need them. Contact us and check our opening hours via the link below.

Contact us now