Do you know your census dates?

Know your census dates - the last dates to finalise your enrolment and fee obligations for your units.

Looking to pay your fees? Log into My Financials, access your Statement of Account and pay online.

New Face-to-Virtual service

Did you know we have launched our exciting new Face-to-Virtual service at Croydon and Wantirna Library and studentHQ? Even if we are not there in person, we can still help with your studentHQ needs.

See our opening hours

Library and studentHQ is your go-to for any questions you have as a student of the university. No matter whether your query is related to your studies, or about campus life, our aim is to support you as much as possible. If we can’t directly assist you, we’ll put you in touch with the right contact. 

Library and studentHQ branches are located within the library at each of the three Melbourne campuses below, and at our Sydney campus.

Feel free to walk in with your query at the locations listed below, or call 1300 794 628.

Get ahead of the campus queue

Want to speak to Library and studentHQ but don’t want to wait around? Save time and join the queue via the link below and under each location listed. Your time allocation ticket will then be sent to you via SMS — just make sure you arrive at the location by the time your ticket is called!

Join the queue

Hawthorn Library, LB building
Level 2, off John Street, Hawthorn

Hawthorn Library and Latelab
Monday to Friday 9am–5pm

Entrance via Latelab for the library and Library and studentHQ via level 2 (Atrium or McLeod Lane entrance)

View Hawthorn opening hours

Join the Hawthorn queue

Croydon Library, CD Building
12–50 Norton Rd, Croydon 

Monday to Thursday 8am–4pm
Friday 8am–12pm (noon)

  • Face-to-Virtual studentHQ service is available from Tuesday to Friday.
  • Face-to-Face studentHQ service is available on Monday.

Latelab is accessible via the library entrance.

Join the Croydon queue

Wantirna Library, WD Building 
369 Stud Rd, Wantirna 

Monday to Thursday 8am–4pm
Friday 8am–12pm (noon)

  • Face-to-Virtual studentHQ service is available on Monday, Wednesday, Thursday and Friday.
  • Face-to-Face studentHQ service is available on Tuesday.

Latelab is accessible via the library entrance.

Join the Wantirna queue

1–3 Fitzwilliam Street, Parramatta NSW 2150
Monday to Friday 9am–5.30pm (closed public holidays)

Note: Our Sydney branch does not have online booking capability for studentHQ but feel free to drop by in person and our friendly staff will attend to your query.

Face-to-Virtual service

Students at the Croydon and Wantirna campuses can now use our Face-to-Virtual service to get assistance with studentHQ needs.

Face-to-Virtual service
View video transcript [235KB]

Need more help?

If you have any questions about life at Swinburne, or if you need a helping hand, the friendly team at Library and studentHQ is there for you whenever you need them. Contact us and check our opening hours via the link below.

Contact us now