Limited face-to-face services now available

Your Libraries, Library & studentHQ services and Latelabs are open with temporarily limited hours

We are able to serve you remotely for most services. Contact us to check if we can assist before coming on campust: call us on 1300 794 628send us an email or live chat with us. 

If you do need to visit campus, please familiarise yourself with the on-campus protocols and complete the necessary steps before attending. If you feel unwell, please do not visit campus. Also keep an eye on the dedicated transition to campus information for the latest updates.

Get your enrolment sorted

The Enrolment Support Hub provides specialised support to help you enrol.

You can book a virtual appointment with our staff to get help planning your studies.

The Enrolment Support Hub can also provide technical support and assistance navigating online enrolment portals such as eStudent.

Library and studentHQ is your go-to for any questions you have as a student of the university. No matter whether your query is related to your studies, or about campus life, our aim is to support you as much as possible. If we can’t directly assist you, we’ll put you in touch with the right contact. 

Library and studentHQ branches are located within the library at each of the three Melbourne campuses below, and at our Sydney campus.

Feel free to walk in with your query at the locations listed below, or call 1300 794 628.

Get ahead of the campus queue

Want to speak to Library and studentHQ but don’t want to wait around? Save time and join the queue via the link below and under each location listed. Your time allocation ticket will then be sent to you via SMS — just make sure you arrive at the location by the time your ticket is called!

Join the queue

Hawthorn Library, LB building
Level 2, off John Street, Hawthorn

From 22 February 2021:
Hawthorn Library and Latelab
Monday to Friday 9am–5pm
Entrance via Latelab for the library and Library and studentHQ via level 2 (Atrium or McLeod Lane entrance)


View Hawthorn opening hours

Join the Hawthorn queue

Croydon Library, CD Building
12–50 Norton Rd, Croydon 

From 22 February 2021:
Monday to Thursday 8am–4pm
Friday 8am–12pm (noon)
Latelab is accessible via the library entrance.

Join the Croydon queue

Wantirna Library, WD Building 
369 Stud Rd, Wantirna 

From 22 February 2021:
Monday to Thursday 8am–4pm
Friday 8am–12pm (noon)
Latelab is accessible via the library entrance.

Join the Wantirna queue

1–3 Fitzwilliam Street, Parramatta NSW 2150
Monday – Friday 9am – 5.30pm (closed public holidays)

Note: Our Sydney branch does not have online booking capability for studentHQ but feel free to drop by in person and our friendly staff will attend to your query.

Need more help?

If you have any questions about life at Swinburne, or if you need a helping hand, the friendly team at Library and studentHQ is there for you whenever you need them. Contact us and check our opening hours via the link below.

Contact us now