Still here to support you

Library & studentHQ is still here to assist you. Call us on 1300 794 628send us an email or live chat with us. Due to the current COVID-19 restrictions, face-to-face appointments are limited to essential services only. If you require essential face-to-face appointments please call us to arrange (e.g. laptop loan, urgent student ID card pick-up.)

Want to enrol for 2021? Check here for the latest information on when and how to enrol, and what support is available to you.

Library and studentHQ is your go-to for any questions you have as a student of the university. No matter whether your query is related to your studies, or about campus life, our aim is to support you as much as possible. If we can’t directly assist you, we’ll put you in touch with the right contact. 

Library and studentHQ branches are located within the library at each of the three Melbourne campuses below, and at our Sydney campus.

Feel free to walk in with your query at the locations listed below, or call 1300 794 628.

Save time and join the queue online

Want to speak to Library and studentHQ but don’t want to wait around? Save time and join the queue via the link below and under each location listed. Your time allocation ticket will then be sent to you via SMS — just make sure you arrive at the location by the time your ticket is called!

Join the queue

Hawthorn Library, LB building
Level 2, Off John Street, Hawthorn

Opening hours can be found here. Latelab accessible via swipe card 24/7.

Join the Hawthorn queue

Croydon Library, CD Building
12–50 Norton Rd, Croydon 

Term opening hours:
Monday – Friday 8.00am–5.00pm (closed public holidays).
Latelab is accessible via swipe card from Monday – Friday between 8am and 10.30pm, and Saturday – Sunday between 8am and 5.30pm.

Join the Croydon queue

Wantirna Library, WD Building 
369 Stud Rd, Wantirna 

Term opening hours:
Monday – Friday from 8.00am–5.00pm (closed public holidays). 
Latelab is accessible via swipe card from Monday – Friday between 8am and 10.30pm, and Saturday – Sunday between 8am and 5.30pm.

Join the Wantirna queue

1–3 Fitzwilliam Street, Parramatta NSW 2150
Monday – Friday from 9.00am–5.30pm (closed public holidays)

Note: Our Sydney branch does not have online booking capability for studentHQ but feel free to drop by in person and our friendly staff will attend to your query.

Need more help?

If you have any questions about life at Swinburne, or if you need a helping hand, the friendly team at Library and studentHQ is there for you whenever you need them. Contact us and check our opening hours via the link below.

Contact us now