On-campus accommodation 

For information on Swinburne’s on-campus accommodation, contact the Swinburne Student Residences team. We can assist with general enquiries about the residences and arrange tours.

We also help with checking in to the residences, scheduling staff appointments, lockouts during office hours and lost keycards.

Swinburne Student Residences
24 Wakefield Street
Hawthorn, Victoria 3122
Monday–Friday: 9am–5pm
Public holidays: closed
+61 3 9214 5555
residences@swinburne.edu.au

For emergencies outside of these hours, contact Swinburne Security.

If you’re a current resident, you can make payments and log maintenance requests through the Swinburne Residences portal.

After hours and public holidays

Contact your duty resident adviser for issues that arise after hours or during a public holiday. Alternatively, you can contact Swinburne Security on +61 3 9214 3333 if you have any security concerns. They're available 24 hours a day, seven days a week.

In case of emergency, please contact 000.

Off-campus accommodation 

If you need information about off-campus accommodation, contact the accommodation adviser.

The accommodation adviser can give you comprehensive advice about finding accommodation off campus, including how to make applications, managing communications with your landlord and what to look for in a rental property. 

Accommodation adviser
Sam Tsering
Monday–Friday: 9am–5pm (Hawthorn campus, by appointment)
Public holidays: closed
+61 3 9214 5551
accommodation@swinburne.edu.au

Accommodation help desk and workshop timetable

During Semester 1 2026, Orientation period

Get accommodation advice from a dedicated help desk and workshops at the Hawthorn campus.

Table 1. Accommodation Help Desk and Workshop Timetable

Day

Time

Session

Venue

Monday 16 February

2pm – 3pm

Help Desk

AMDC106

Wednesday 18 February

1pm – 2pm

Accommodation Workshop

(Housing options & tenancy agreement)

ATC420

Friday 20 February

2pm – 3pm

Help Desk

AMDC106

Monday 23 February

12pm – 1pm

Help Desk (as part of ISW&R)

Hawthorn Arts Centre

Tuesday 24 February

12pm – 1pm

Help Desk (as part of ISW&R)

Hawthorn Arts Centre

Wednesday 25 February

12pm – 1pm

Help Desk (as part of ISW&R)

Hawthorn Arts Centre

Friday 27 February

2pm – 3pm

Help Desk

AMDC106

Monday 2 March

2pm – 3pm

Help Desk

AMDC106

Wednesday 4 March

2pm – 3pm

Help Desk

AMDC106

Friday 6 March

2pm – 3pm

Help Desk

AMDC106