
Certificate IV in Community Services
Overview
Learn to holistically support those in need with the Certificate IV in Community Services. We’ll teach you how to work with clients facing domestic family violence, homelessness, and drug and alcohol issues. Our course provides the practical skills and knowledge for you to support clients in an emotional, social and practical capacity. Expect a mix of in-person classes, online, and project work.
This is a nationally approved vocational course that is recognised throughout Australia.
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Nationally recognised training -
TAFE Victoria
Course currently in transition
The course code, title, units, and content may change. Further information will become available on our website, upon enrolment or during your studies.
Put Swinburne to the test
Looking for your #1 VTAC preference? Join us online for the VTAC Applications and Scholarship Webinar on 29 August, or attend our on-campus Aviation Info Session on 31 August.
Skills you’ll learn
- Enhance wellbeing of individuals
- Design and deliver programs
Your career opportunities
- Community services worker
- Family support worker
- Outreach officer
- Welfare worker
- Family violence worker
Key codes
International student visa
International students in Australia who hold student visas are required to study full-time and on campus. Courses that are taught entirely online are only available to international students studying outside Australia or those in Australia who are not on a student visa. Online courses are not available to international students in Australia who hold a student visa.

VR, Mixed Reality and Simulated Scenarios
Ever imagined yourself holding up an augmented reality heart in class? Or using virtual reality to learn about the human skeleton? What about practising your skills on actors mimicking clients with mental health issues? It’s all in a day’s study when you choose a diploma or certificate in nursing, health or community services at Swinburne!
Admissions
Applicants require a minimum of completion of Year 12 or equivalent.
Non-school leavers without formal qualifications are welcome to apply.
Other requirements
The following additional criteria for entry apply to this course:
- All applicants must be a minimum of 17 years old at the commencement of the course
- All students may be required to hold a current Working with Children Check throughout the duration of the program
- All students may be required to hold a current Police Check throughout the duration of the program* (* If a candidate believes there would be a disclosable issue on their Police Check, a confidential conversation will be required prior to enrolment to determine suitability for work within the community services environment).
Informed Choices Statement
View the Informed Choices statement, which provides information about the inherent requirements of community services, specifically the essential physical and behavioural abilities needed to perform assessment tasks, professional placements and progress to a career in this field. This information is intended to assist you to choose whether you can successfully participate in and complete a course.
Admission requirements
Meeting the minimum entry requirements for the course does not guarantee an offer of a place. See admission requirements for general information about the admission process.
English language requirements
Satisfactory completion of one of the following:
- IELTS overall band of 6.0 (Academic Module) with no individual band below 6.0
- Swinburne’s English for Academic Purposes (EAP 5 Advanced level) with overall 65%, all skills 65%
- or equivalent measures available at English language requirements.
Need to undertake an English assessment for entry?
A prerequisite for many courses, the Pearson Test of English (PTE Academic) can now be done at our Hawthorn campus.
Credit transfer
Credit is granted in recognition of previous study and allows students to gain advanced standing towards their course. Applicants are assessed on a case-by-case basis.
Recognition of prior learning
Recognition of Prior Learning (RPL) allows students to gain credit (advanced standing) towards their course in recognition of skills and knowledge gained through work experience, life experience and/or formal training. Applicants are assessed on a case-by-case basis.
Finding your fit
At Swinburne, we recognise that not one size fits all. If this course doesn’t meet all your study criteria, check out these alternatives.
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Certificate III in Individual Support (Disability)
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Certificate III in Non-Emergency Patient Transport
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Certificate IV in Mental Health
Course structure
To be awarded this qualification, students will need to complete 15 units (seven core and eight elective units).
The course includes a mix of delivery methods including face-to-face class time, online work and project work.
Your units
Units of study | Unit code |
---|---|
Core units | |
Facilitate the interests and rights of clients
Core unit |
CHCADV001 |
Use communication to build relationships
Core unit |
CHCCOM002 |
Work with diverse people
Core unit |
CHCDIV001 |
Work legally and ethically
Core unit |
CHCLEG001 |
Develop and maintain networks and collaborative partnerships
Core unit |
CHCPRP001 |
Maintain work health and safety
Core unit |
HLTWHS003 |
Elective units | |
Work in an alcohol and other drug context
Elective unit |
CHCAOD001 |
Recognise and respond to crisis situations
Elective unit |
CHCCCS019 |
Work within a community development framework
Elective unit |
CHCCDE003 |
Identify and provide initial response to family violence risk
Elective unit |
VU22733 |
Work with people with mental health issues
Elective unit |
CHCMHS001 |
Work with people experiencing or at risk of homelessness
Elective unit |
CHCSOH001 |
Promote Aboriginal and/or Torres Strait Islander cultural safety
Elective unit |
CHCDIV002 |
2023 fees
Full fee* ($AUD)
$17,700
Fees are estimates only
Fees published on this page are estimates only and are subject to change depending on individual circumstances at the time of enrolment. The above fees apply for units studied in 2023 only and may change for units studied in future years. There may be additional costs related to learning material and equipment.
Fees are estimates only
The indicative course fees shown apply to international students for the relevant year only. They are based on a standard study load per year. However, please note that fees are assessed according to a student's study load in each semester, and variation to study load will result in an adjustment to tuition fees. All fees are subject to annual review and may be adjusted.
Skills first government-subsidised place
To qualify for a government-subsidised place, you must meet various eligibility criteria. The course you’ve applied for must also be offering government-subsidised places. Swinburne will determine your eligibility by conducting a full assessment of your eligibility during the course application process.
How do I pay my fees?
You can pay your Swinburne fees in person, via credit card, BPAY, or at Australia Post. Check to see if loans and employer sponsored training are also available.
International students need to pay tuition fees up-front by the relevant due date. You can find the due dates on your Statement of Account.
To pay your fees:
- log in to My Financials
- check your Australian bank account details are correct
- check your Statement of Account to see how much you owe
- pay using your preferred payment method.
Concessions rates for vocational students
If you’re enrolling in a Certificate IV-level program or below, are eligible for a government-subsidised training place and hold a valid concession card, you may be eligible for a concession of 80 per cent off the published fee of your unit(s) tuition – which means you’ll only be charged 20 per cent of the published fee.
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Study this course for free in 2023
You could have your tuition fees covered in 2023 thanks to the Victorian Government's Free TAFE for Priority Courses initiative.
Free TAFE for Priority Courses is available to any Australian citizen, permanent resident or New Zealand citizen.
There are other factors, too. The best way to find out if you’re eligible is to apply!
Student services and amenities fee
This funding serves to improve the student experience at Swinburne. You may use many or just some of the services and amenities that the fee provides.
From 1 January 2024, all Diploma level and above courses will contribute to the Student Services and Amenities fee. Below is the capped amount for 2023 as a guide ahead of fees for 2024 being announced.
Please refer to the Student Services Amenities Fee page for more information.
Scholarships
Scholarship applications for 2023 are open. Scholarships at Swinburne are about providing opportunity, promoting equity and recognising excellence and achievement. We want you to reach your potential and achieve your life and career goals.
Our handy guide will assist you to gather documents for your application.
When you apply for a Swinburne course, we automatically consider you for an international scholarship of up to 30 per cent off your course fees – no separate application required! Just apply for your Swinburne course of choice and when we review your course application, we will also assess you for an international scholarship.
Apply through an agent
Most international students use an education agent to help them through the application process. Swinburne has agents all over the world that can help you with your application to study. Search for a Swinburne representative in your country. If your country is not listed, please contact us.
Apply directly
Ready to take on a new challenge and reach your academic goals? If you already know which course you want to study and understand the entry requirements, what are you waiting for? Apply online! Remember, you cannot apply direct if you have an active VTAC application.
Apply through VTAC
International students currently studying Year 12 in Australia must apply through VTAC. VTAC is the central office that administers the application processes for places in tertiary courses, scholarships and the Special Entry Access Scheme at universities, TAFEs and independent tertiary colleges in Victoria.
VTAC is the central office that administers the application processes for places in tertiary courses, scholarships and the Special Entry Access Scheme at universities, TAFEs and independent tertiary colleges in Victoria.