Negotiation is an integral part of our daily lives, but people often associate this skill with large scale discussions and projects. 

Our Negotiation Skills short course teaches you negotiation for big and small outcomes.

Whether it's confidently managing your workload with supervisors or negotiating with external suppliers, you'll complete this course with increased confidence to manage your future negotiations.

By understanding human behaviour when it comes to negotiating, you can improve your communication strategies to achieve your objectives.

Who should attend

This course has been designed for aspiring or newly promoted supervisors as well as experienced managers and team leaders who want to refine their leadership and management skills.

Skills you’ll learn

  • Negotiation
  • Confident communication

Learning outcomes

  • Identify the power of words and maintain control of your negotiation strategy
  • Learn the art of strategy and diplomacy in negotiation
  • Identify common errors in negotiation
  • Neutralise difficult negotiations and their tactics
  • Build your confidence as a negotiator
  • Systematically approach negotiation planning
  • Strategically build your positioning power and close the deal

About your instructor

  • head shot of Paul Mischel

    Paul Mischel

    Paul has an eclectic background spanning 29 years across multiple industries and excels in simplifying intricate concepts.
  • “I really enjoyed the way [the facilitator] presented the whole workshop. It was very interactive in a fun and relatable way which really engaged the whole group."

    Jenna , Negotiation Skills

Why Swinburne?

Delivered by facilitators who are industry experts

Participant course training manual

Live Online delivery allows you to do the course from anywhere

Access to our team of Customer Development Advisors

Upcoming dates
Negotiation Skills
25 September 2024
09:15 AM - 04:00 PM
Negotiation Skills
6 December 2024
09:15 AM - 04:00 PM

Download brochure

Download this document as a quick outline of the short course that can be printed and presented to your employer.
Live Online Delivery

Our Live Online delivery

Our Live Online delivery is a dynamic, engaging and interactive way to learn remotely. It’s just like face-to-face but with the added benefits of digital technology. Your facilitator will present in real-time, and you will be able to participate in group discussions and collaborate on exercises and group activities using our interactive platforms.

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