The role of a Business Analyst has changed substantially in recent years. While dedicated specialists in Business Analysis still have a crucial role, the capacity to perform Business Analysis tasks has become an essential skill for most professionals.

Our two-day Business Analysis short course  gives you the skills to transform a business and teaches you to become an architect of change in the workplace.

You'll learn how to define needs and recommend solutions that will achieve change. Expect to take away tools that enable you to analyse, problem solve, and capitalise on opportunities.

Who should attend

This course has been developed for professionals of all skill levels who need to understand the fundamentals of business analysis.

The content is perfect for project personnel or subject matter experts who need to increase their skills in this area.

Skills you’ll learn

  • Analytical skills
  • Business needs analysis
  • Problem solving
  • Delivering solutions
  • Understanding business objectives

Learning outcomes

  • Analytical skills
  • Apply business analysis techniques to identify key problems and potential opportunities in your organisation, including a Value Chain analysis
  • Understand root causes of issues using Six-Sigma style techniques
  • Process modelling and prototyping, and manage solution assessments and validation
  • Produce requirements documentation
  • Apply Business Process Maturity Modelling (BPMM). Produce User stories

About your instructor

  • Karen Engen

    Karen Engen is an experienced business consultant who has worked both internationally and for the Tasmanian government.
  • “Real life examples made it easy to understand the content and methods used in Business Analysis. [The facilitator] presented the concepts very well and the workbook was also written in a way that was easy to understand.”

    Nicole , Business Analysis

Why Swinburne?

Delivered by facilitators who are industry experts

Participant course training manual

Live Online delivery allows you to do the course from anywhere

Access to our team of Customer Development Advisors

Upcoming dates
Business Analysis
2 & 3 September 2024
09:15 AM - 04:00 PM
Business Analysis
14 & 15 November 2024
09:15 AM - 04:00 PM

Download brochure

Download this document as a quick outline of the short course that can be printed and presented to your employer.
Live Online Delivery

Our Live Online delivery

Our Live Online delivery is a dynamic, engaging and interactive way to learn remotely. It’s just like face-to-face but with the added benefits of digital technology. Your facilitator will present in real-time, and you will be able to participate in group discussions and collaborate on exercises and group activities using our interactive platforms.

Related short courses