Emergency assistance

If you or someone you know is hurt or in immediate danger:

  • call the emergency services on 000 
  • call Swinburne Security on +61 3 9214 3333 for 24-hour assistance including non-life-threatening incidences.
 High volume of studentHQ queries  

 Thank you for your patience as we attend to your queries as quickly as possible.

Find out more about re-enrolment for 2024 intakes, or search our FAQs. If you have any other questions, contact us via our web form.

Do you want to study at Swinburne?

If you’re looking to study at Swinburne, there are many ways to engage with us and start your journey. Our friendly team is available Monday to Friday, 9am to 5pm, closed public holidays.

Currently studying at Swinburne?

There are many ways to contact us if you’re a current student. Our friendly team is available Monday to Friday, 9am to 5pm, closed public holidays.

Do you help students find their academic journey?

Whether you're an international agent or a career practitioner, we have an array of resources to help guide your students and map out their academic journey. 

Want to contact a specific team?

Contact the research team for all research related enquires, the collaborations and partnerships team to use our world-class facilities and utilise our industry experts, or contact the media contact team for help with a media enquiry.

Are you an external contractor?

We’re committed to the health and safety of our contractors, suppliers, vendors and visitors. Learn more about our induction requirements and guidelines.

Contact the Moondani Toombadool Centre

The Moondani Toombadool Centre is responsible for all Aboriginal and Torres Strait Islander matters at Swinburne. If you have any questions about our programs and services, feel free to contact the team at the Moondani Toombadool Centre.

Further contacts and information

The object of the Freedom of Information Act 1982, is to extend as far as possible the right of the community to access information in the possession of the Government of Victoria, statutory authorities and other public bodies, such as Swinburne University of Technology.

The University is committed to administering the Freedom of Information Act 1982 in a fair, objective and unbiased manner and with a view to ensuring that the spirit of the Act is upheld.

Under the Freedom of Information Act, there are exemptions that may apply to a request received by the University. For example, the following may be exempt under the Act:

  • documents affecting personal privacy 
  • trade secrets 
  • business, commercial and or financial matters that may disadvantage individuals or organisations.
     

A response to any freedom of information (FOI) request received will take up to 45 days from the date of receipt of the application.

Further information can also be found on the Office of the Victorian Information Commissioner website.

Making an FOI request

An FOI request must be in writing and sent to: 

Privacy & FOI Officer 
Swinburne University of Technology 
P.O. Box 218 
Hawthorn VIC 3122

For payment options please contact the Freedom Of Information Officer.

For any further enquiries regarding Freedom of Information, or if you wish to have an FOI request form posted to you, please contact the Freedom of Information Officer on +61 3 9214 4592 or foi@swinburne.edu.au.

Download the Freedom of Information Act Part II [Word, 17KB] 

Download the freedom of Information request form:

Swinburne University operates under the swin.edu.au and swinburne.edu.au domain names. For any DNS or SSL certificate related queries, please contact:

Con Tassios
System Administrator - Linux
Compute Services
Technology Platforms and Infrastructure
Information Technology
+61 3 9214 8252
ct@swinburne.edu.au

Find an expert for comment

Search for a Swinburne researcher or academic expert who is available for media comment about their field of expertise.  

Our locations

Australian campus details

Hawthorn campus

John Street, Hawthorn 
Victoria 3122 Australia 

Postal address:
PO Box 218, Hawthorn 
Victoria 3122 Australia 

Deliveries: 
The Mail Centre 
1 Alfred Street, Hawthorn 
Victoria 3122 Australia

Croydon campus

12-50 Norton Road, Croydon
Victoria 3136 Australia

Wantirna campus

369 Stud Road, Wantirna
Victoria 3152 Australia

Sarawak campus (Malaysia)

Jalan Simpang Tiga 
93350 Kuching, Sarawak, Malaysia

  • +60 82 416 353
  • +60 3 9800 3369
     
Swinburne Online

Level 6, 600 St Kilda Road, Melbourne 
Victoria 3004 Australia

National Institute of Circus Arts

Level 1 PC Building 
39-59 Green Street, Prahran 
(Corner Green & Thomas Street) 
Victoria 3181 Australia

Swinburne Sydney

1-3 Fitzwilliam Street 
Parramatta NSW 2150

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    Complaints and feedback

    Submit complaints, suggestions and feedback to assist us in improving the quality of our teaching, administrative and support services.

Make a general enquiry

For general enquiries, call +61 3 9214 8444  to speak to our friendly team Monday to Friday, 9am to 5pm. Please note: General enquiries are not available on public holidays. 

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